Youth Respite Program Manager

Day & Employment Services; Perrysburg (OH); On-site; USD 43,000 - 53,000; Full time

Benefits offered by this job

Paid training

Benefit package

Employee discount program

Paid-time off

Employee referral bonus program

Job summary

ViaQuest Residential Services seeks a dedicated professional in Perrysburg, OH for a full-time, on-call role with an annual salary of $48,000. The position involves coordinating services for individuals with developmental disabilities in their homes and supervising Direct Support Professionals.

You will manage schedules, collaborate with the service team, deliver quality care, and participate in ongoing training and care planning. A high school diploma is required, with a 4-year degree preferred.

Qualifications

• High school diploma or GED required; a four-year degree in social services or related field is preferred.
• Minimum of two years of experience in developmental disabilities, preferably in residential services.
• Strong customer service and communication skills.
• Supervisory or management experience.
• Strong communication and time-management abilities.

Responsibilities

• Ensure individuals receive quality services and are engaged with the community.
• Coordinate and manage all services and supports for individuals, including medical appointments, household management, behavior management, financial services, benefits, etc.
• Use behavioral health interventions to improve outcomes for individuals served.
• Assist in developing behavior support strategies and ensure implementation, including training and assessing effectiveness.
• Collaborate with the service team to ensure great communication and customer service.
• Supervise Direct Support Professionals and ensure thorough training and quality service.
• Monitor staffing hours to provide appropriate services and coverage for all shifts.
• Provide excellent customer service to individuals served, families/guardians, the county board, and the service team.

Skills

Customer service

Communication skills

Supervisory experience

Time management

Decision making

Education

High school diploma/GED

4-year degree in social services or related field preferred

Job description

A Great Opportunity / $48,000 per year / Full Time/ On Call Required

At ViaQuest Residential Services we provide quality support and services to individuals with developmental disabilities in their homes.

Responsibilities may include:

• Ensure that the individuals we serve are receiving quality services and are engaged with the community.
• Coordinate and manage all services and supports for the individuals served, including medical appointments, household management, behavior management, financial services, benefits, etc.
• Use behavioral health interventions to improve outcomes for individuals served.
• Assist in the ongoing development of behavior support strategies and ensuring the implementation of these strategies, including providing training and assessing the effectiveness of the behavior support.
• Collaborate with all members of the individuals’ service team to ensure great communication and customer service is in place.
• Supervise Direct Support Professionals and make sure they are thoroughly trained and providing the best possible services.
• Monitor staffing hours to ensure appropriate services are provided and coverage is in place for all shifts.
• Provide great customer service to individuals served, families/guardians, the county board, and all members of the service team.

Requirements for this position include:

• High school diploma/GED is required, four-year degree in social services or related field is preferred.
• A minimum of two years of experience in the field of developmental disabilities preferably within residential services.
  • May substitute I/DD experience with at-risk youth experience or a combination of the 2.
• Strong customer service and communication skills.
• Supervisory or management experience.
• Displays strong communication skills and possess excellent decision-making and time-management skills.

What ViaQuest can offer you:

• Paid training.
• Benefit package for full-time employees (including medical, vision, dental, disability and life insurance and a 401k).
• Employee discount program.
• Paid-time off.
• Employee referral bonus program.