Residential Program Manager

ViaQuest, Inc.; Cincinnati (OH); On-site; USD 43,000 - 53,000; Full time

Benefits offered by this job

Paid training

Benefit package

Employee discount program

Paid time off

Employee referral bonus program

Job summary

ViaQuest, Inc. is seeking dedicated professionals in Cincinnati, OH, to provide quality support to individuals with developmental disabilities. The role requires ensuring engagement with the community and coordinating services.

Postholders will also supervise staff and utilize behavioral health interventions. Strong customer service and communication skills are essential, along with supervisory or management experience.

Qualifications

• 3 years of experience in the field of developmental disabilities is required.
• Must display strong communication, decision-making, and time-management skills.

Responsibilities

• Ensure quality services for individuals served.
• Coordinate all services and supports for individuals.
• Use behavioral health interventions to improve outcomes.
• Collaborate with service team members.
• Supervise and train Direct Support Professionals.
• Monitor staffing hours to ensure adequate services.

Skills

Strong customer service skills

Communication skills

Decision-making skills

Time-management skills

Supervisory experience

Education

High school diploma/GED or Bachelor's/Master's degree

Job description

A Great Opportunity /$48,000 per year / Full Time/ On Call required

At ViaQuest Residential Services we provide quality support and services to individuals with developmental disabilities in their homes.

Make a difference in the lives of the individuals we serve!

Responsibilities may include:

• Ensure that the individuals we serve are receiving quality services and are engaged with the community.
• Coordinate and manage all services and supports for the individuals served, including medical appointments, household management, behavior management, financial services, benefits, etc.
• Use behavioral health interventions to improve outcomes for individuals served.
• Assist in the ongoing development of behavior support strategies and ensuring the implementation of these strategies, including providing training and assessing the effectiveness of the behavior support.
• Collaborate with all members of the individuals’ service team to ensure great communication and customer service is in place.
• Supervise Direct Support Professionals and make sure they are thoroughly trained and providing the best possible services.
• Monitor staffing hours to ensure appropriate services are provided and coverage is in place for all shifts.
• Provide great customer service to individuals served, families/guardians, the county board, and all members of the service team.

Requirements for this position include:

• High school diploma/GED and 3 years of experience in the field of developmental disabilities is required or Bachelors’ or Masters’ level degree in a related field.
• Strong customer service and communication skills.
• Supervisory or management experience.
• Displays strong communication skills and possess excellent decision-making and time-management skills.

What ViaQuest can offer you:

• Paid training.
• Benefit package for full-time employees (including medical, vision, dental, disability and life insurance and a 401k).
• Employee discount program.
• Paid-time off.
• Employee referral bonus program.

About ViaQuest Residential Services

To learn more about ViaQuest Residential Services please visit

http://www.viaquestinc.com/specialized-services/residential-services/

From Our Employees To You

http://careers.viaquestinc.com/viaquest-culture-of-choice/

Do you have questions?

Email us at [e-mail]