Residential Connectivity Sales Specialist

SPECTRUM; Massachusetts; On-site; USD 50,000 - 80,000; Full time

Job summary

Spectrum is seeking a Residential Connectivity Sales Specialist to promote internet, TV, mobile, and voice solutions to residential customers in Massachusetts. You will prospect, qualify leads, and conduct in-home or virtual consultations to tailor connectivity packages to customer needs.

You will explain product features, demonstrate equipment, and close sales while meeting targets. You will also manage your pipeline in CRM tools and coordinate with service teams to ensure installation and

Qualifications

• Experience in residential sales is a plus.
• Strong communication and negotiation skills.
• Ability to translate technical details for customers.

Responsibilities

• Prospect and qualify leads to build a healthy pipeline.
• Conduct in-home or virtual consultations to assess needs.
• Tailor connectivity packages (internet, TV, mobile, voice).
• Explain product features and demonstrate equipment.
• Close sales and meet or exceed targets.
• Manage CRM pipeline and follow up on leads.
• Coordinate with service teams for installation and satisfaction.

Skills

Prospecting

Lead qualification

CRM management

Consultative selling

In-home sales

Virtual consultations

Tools

CRM software

Job description

Spectrum is seeking a Residential Connectivity Sales Specialist to promote internet, TV, mobile, and voice solutions to residential customers. In this role, you will prospect and qualify leads, conduct in-home or virtual consultations, and tailor connectivity packages to customer needs. You’ll explain product features, demonstrate equipment, and close sales while meeting or exceeding targets. You will also manage your pipeline in CRM tools, follow up on leads, and ensure a positive experience from first contact through installation, partnering with service teams to resolve issues and support long-term customer satisfaction.