Residential Connectivity Sales Specialist

SPECTRUM; Richmond (RI); Hybrid; USD 42,000 - 76,000; Full time

Job summary

Spectrum is seeking a Residential Connectivity Sales Specialist to promote internet, TV, mobile, and voice solutions to residential customers. You will prospect, qualify leads, conduct in-home or virtual consultations, and tailor connectivity packages to customer needs.

You’ll explain product features, demonstrate equipment, and close sales while meeting or exceeding targets. You will also manage your pipeline in CRM tools, follow up on leads, and ensure a positive experience from first contact

Qualifications

• Prospect and qualify leads for residential connectivity services.
• Conduct in-home or virtual consultations to assess client needs.
• Tailor internet, TV, mobile, and voice packages to customers.
• Explain product features and demonstrate equipment.

Responsibilities

• Prospect and qualify leads to build a healthy sales pipeline.
• Conduct in-home or virtual consultations with clients.
• Close sales and meet or exceed targets.
• Coordinate with service teams to ensure installation and satisfaction.

Job description

Spectrum is seeking a Residential Connectivity Sales Specialist to promote internet, TV, mobile, and voice solutions to residential customers. In this role, you will prospect and qualify leads, conduct in-home or virtual consultations, and tailor connectivity packages to customer needs. You’ll explain product features, demonstrate equipment, and close sales while meeting or exceeding targets. You will also manage your pipeline in CRM tools, follow up on leads, and ensure a positive experience from first contact through installation, partnering with service teams to resolve issues and support long-term customer satisfaction.