Residential Connectivity Sales Specialist

SPECTRUM; Central Falls (RI); Hybrid; USD 45,000 - 65,000; Full time

Job summary

Spectrum is seeking a Residential Connectivity Sales Specialist to promote Spectrum internet, TV, mobile, and voice solutions to residential customers. You will prospect and qualify leads, conduct in-home or virtual consultations, and tailor connectivity packages to customer needs.

You’ll explain product features, demonstrate equipment, and close sales while meeting or exceeding targets. You will also manage your pipeline in CRM tools and follow up on leads, ensuring a positive experience from

Qualifications

• Prospect and qualify leads for residential connectivity products.
• Conduct in-home or virtual consultations to tailor connectivity packages.
• Explain product features and demonstrate equipment to customers.
• Close sales while meeting or exceeding targets.
• Manage pipeline in CRM tools and follow up on leads.
• Partner with service teams to resolve issues and ensure long-term customer satisfaction.

Responsibilities

• Prospect and qualify leads for Spectrum residential connectivity offerings.
• Conduct in-home or virtual consultations to tailor packages to customer needs.
• Explain product features and demonstrate equipment to customers.
• Close sales while meeting or exceeding targets.
• Maintain and update CRM with pipeline progression and follow-ups.
• Coordinate with service teams to resolve issues and ensure customer satisfaction.

Job description

Spectrum is seeking a Residential Connectivity Sales Specialist to promote internet, TV, mobile, and voice solutions to residential customers. In this role, you will prospect and qualify leads, conduct in-home or virtual consultations, and tailor connectivity packages to customer needs. You’ll explain product features, demonstrate equipment, and close sales while meeting or exceeding targets. You will also manage your pipeline in CRM tools, follow up on leads, and ensure a positive experience from first contact through installation, partnering with service teams to resolve issues and support long-term customer satisfaction.