Residential Connectivity Sales Specialist

SPECTRUM; Hope Valley (RI); On-site; USD 42,000 - 68,000; Full time

Job summary

Spectrum seeks a Residential Connectivity Sales Specialist to promote internet, TV, mobile, and voice solutions to residential customers. You will prospect and qualify leads, conduct in-home or virtual consultations, tailor connectivity packages, and close sales while meeting targets.

You’ll manage your pipeline in CRM tools and ensure a positive experience from first contact through installation, partnering with service teams to resolve issues.

Responsibilities

• Prospect and qualify leads to build a healthy sales pipeline.
• Conduct in-home or virtual consultations to assess customer needs.
• Tailor connectivity packages and demonstrate product features and equipment.
• Close sales and meet or exceed targets while providing a positive customer experience.
• Manage pipeline in CRM tools and follow up on leads and installations.
• Collaborate with service teams to resolve issues and support long-term satisfaction.

Job description

Spectrum is seeking a Residential Connectivity Sales Specialist to promote internet, TV, mobile, and voice solutions to residential customers. In this role, you will prospect and qualify leads, conduct in-home or virtual consultations, and tailor connectivity packages to customer needs. You’ll explain product features, demonstrate equipment, and close sales while meeting or exceeding targets. You will also manage your pipeline in CRM tools, follow up on leads, and ensure a positive experience from first contact through installation, partnering with service teams to resolve issues and support long-term customer satisfaction.