Residential Connectivity Sales Specialist

SPECTRUM; Pawtucket (RI); On-site; USD 45,000 - 75,000; Full time

Job summary

Spectrum is expanding its Residential Connectivity team and seeks a Sales Specialist to promote internet, TV, mobile, and voice solutions to residential customers. You will prospect, qualify leads, and conduct in-home or virtual consultations to tailor connectivity packages based on customer needs.

Demonstrate equipment, explain features, and close sales while meeting targets. Role requires building a strong CRM pipeline, following up on leads, and ensuring a positive customer experience from

Responsibilities

• Prospect and qualify residential leads for internet, TV, mobile, and voice solutions.
• Conduct in-home or virtual consultations to assess customer needs and tailor connectivity packages.
• Explain product features, demonstrate equipment, and address questions to help customers decide.
• Close sales while meeting or exceeding targets and manage your sales pipeline in CRM.
• Follow up on leads, ensure a positive experience from first contact through installation, and coordinate with service teams to resolve issues.

Job description

Spectrum is seeking a Residential Connectivity Sales Specialist to promote internet, TV, mobile, and voice solutions to residential customers. In this role, you will prospect and qualify leads, conduct in-home or virtual consultations, and tailor connectivity packages to customer needs. You’ll explain product features, demonstrate equipment, and close sales while meeting or exceeding targets. You will also manage your pipeline in CRM tools, follow up on leads, and ensure a positive experience from first contact through installation, partnering with service teams to resolve issues and support long-term customer satisfaction.