Residential Connectivity Sales Specialist

SPECTRUM; Plainfield (CT); On-site; USD 52,000 - 82,000; Full time

Job summary

Spectrum is seeking a Residential Connectivity Sales Specialist to promote internet, TV, mobile, and voice solutions to residential customers. You’ll prospect and qualify leads, conduct in-home or virtual consultations, and tailor connectivity packages to customer needs.

You’ll explain product features, demonstrate equipment, and close sales while meeting or exceeding targets. You will also manage your pipeline in CRM tools, follow up on leads, and ensure a positive experience from first contact

Qualifications

• Experience selling internet/TV/mobile/voice services to residential customers.
• Ability to prospect and qualify leads.
• Strong CRM usage to manage pipeline.

Responsibilities

• Prospect and qualify leads.
• Conduct in-home or virtual consultations.
• Tailor connectivity packages to customer needs.
• Explain product features and demonstrate equipment to customers.
• Close sales and meet/exceed targets.
• Manage your sales pipeline in CRM tools.
• Follow up on leads to ensure satisfaction from first contact through installation.
• Partner with service teams to resolve issues and support long-term satisfaction.

Skills

Prospecting

Lead qualification

In-home consultations

Virtual consultations

CRM management

Sales closing

Product knowledge

Tools

CRM software

Job description

Spectrum is seeking a Residential Connectivity Sales Specialist to promote internet, TV, mobile, and voice solutions to residential customers. In this role, you will prospect and qualify leads, conduct in-home or virtual consultations, and tailor connectivity packages to customer needs. You’ll explain product features, demonstrate equipment, and close sales while meeting or exceeding targets. You will also manage your pipeline in CRM tools, follow up on leads, and ensure a positive experience from first contact through installation, partnering with service teams to resolve issues and support long-term customer satisfaction.