Residential Comfort Solutions Consultant

Service Experts Heating & AC LLC; Richmond (VA); On-site; USD 90,000 - 120,000; Full time

Job summary

Service Experts Heating & Air Conditioning is seeking a Residential Sales Consultant to advise homeowners, diagnose comfort needs, and present energy-efficient HVAC solutions. This outside sales role blends consultative selling, education, and relationship management to maximize success.

You will leverage internal warm leads, a company-provided pipeline, and your own prospecting to close residential HVAC and water heater opportunities.

Qualifications

• High school degree or GED required.
• Bachelor’s degree or related professional sales certifications preferred.
• 2+ years of proven sales experience, with a preference for direct-to-consumer (B2C) selling.
• Strong business development abilities, negotiation skills, and closing sales.
• Ability to educate customers and present technical concepts clearly.
• Excellent interpersonal skills with the ability to translate concerns into solutions.
• Valid driver’s license with an acceptable driving record.
• Ability to navigate residential environments (ladders, attics, basements, crawl spaces).

Responsibilities

• Consultative Selling: Present tailored comfort options for high-efficiency HVAC and water heater systems to new and established customers.
• Customer Experience Champion: Build lasting relationships through a customer-focused approach, ensuring satisfaction, trust, and retention.
• Sales Generation: Drive growth by working both incoming internal leads and your own prospect pipeline to close sales.
• Onsite Collaboration: Partner with our technical team during site visits to tailor solutions to home requirements.
• Industry Expertise: Remain a market expert, staying updated on trends and energy-efficient technology.

Skills

Business development

Negotiation

Closing sales

Communication

Interpersonal skills

Flexibility

Education

Bachelor's degree

GED

Job description

Service Experts Heating & Air Conditioning is seeking a Residential Sales Consultant to advise homeowners, diagnose comfort needs, and present energy-efficient HVAC solutions. This outside sales role blends consultative selling, education, and relationship management to maximize success.

You will leverage internal warm leads, a company-provided pipeline, and your own prospecting to close residential HVAC and water heater opportunities.