Residential Comfort Solutions Consultant

2240 Service Experts Heating & AC LLC; West Virginia; On-site; USD 90,000 - 120,000; Full time

Benefits offered by this job

Competitive base salary + commission

Generous PTO

Health coverage

Phone/tablet provided

Life Insurance

Job summary

Service Experts Heating & Air Conditioning is seeking a Residential Sales Consultant to advise homeowners, diagnose comfort needs, and propose high‑efficiency HVAC and water heater solutions. This outside sales role blends consultative selling, education, and relationship management.

You will leverage warm internal leads, company-provided pipelines, and your own prospecting to close opportunities. You’ll work with a technical team on-site to tailor solutions and ensure a 100% satisfaction

Qualifications

• Education: High school degree or GED required. A Bachelor’s degree or related professional sales certifications preferred.
• Experience: 2+ years of proven sales experience, with a preference for direct-to-consumer (B2C) selling.
• Skills: Strong business development abilities, excellent negotiation skills, and a talent for closing sales.
• Communication: Demonstrated ability to educate customers and present technical concepts clearly. Excellent interpersonal skills with a demonstrated ability to understand customer concerns and translate that into business solutions.
• Commitment: A dedication to providing high-quality, customer-focused service.
• Requirements: Valid driver’s license with an acceptable driving record.
• Physical Demands: Ability to navigate residential environments, including climbing ladders and maneuvering in attics, basements, and crawl spaces to accurately assess customer needs.
• Flexibility: Available to work flexible hours to meet customer demand and on-call shifts as needed. Ability to consistently demonstrate a positive attendance record.

Responsibilities

• Consultative Selling: Present tailored comfort options for high-efficiency HVAC and water heater systems to new and established customers.
• Customer Experience Champion: Build lasting relationships through a customer-focused approach, ensuring satisfaction, trust, and retention.
• Sales Generation: Drive growth by working both incoming internal leads and your own prospect pipeline to close sales.
• Onsite Collaboration: Partner with our technical team members during site visits to ensure solutions are perfectly tailored to the home’s requirements, fostering a 100% satisfaction experience.
• Industry Expertise: Remain a market expert, staying updated on the latest trends, energy-efficient technology, and innovative service methods.

Skills

Consultative selling

Negotiation

Relationship building

Customer education

Closing sales

Education

High school diploma or GED

Bachelor’s degree preferred

Job description

Service Experts Heating & Air Conditioning is seeking a Residential Sales Consultant to advise homeowners, diagnose comfort needs, and propose high‑efficiency HVAC and water heater solutions. This outside sales role blends consultative selling, education, and relationship management.

You will leverage warm internal leads, company-provided pipelines, and your own prospecting to close opportunities. You’ll work with a technical team on-site to tailor solutions and ensure a 100% satisfaction