Residential Clinical Program Lead

Phoenix House Florida

Citra (FL)

On-site

USD 75,000 - 95,000

Full time

5 days ago
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Job summary

Phoenix House Florida in Citra, FL is seeking a compassionate full-time Program Manager to lead our Clinical operations at the residential center. You will supervise counselors, manage caseloads, develop treatment plans, ensure CARF/compliance, and maintain Welligent EMR while promoting a safe, therapeutic environment for clients on their recovery journey.

Required: master's degree in a related field and at least three years of substance use or mental health counseling; strong leadership,

Qualifications

  • Master's degree in a related field required.
  • Minimum three years of substance use or mental health counseling.
  • Experience supervising counselors and staff.
  • Proficiency with EMR systems and chart reviews.
  • Strong communication and documentation skills.

Responsibilities

  • Oversee assigned counselors at the Citra Residential Center.
  • Recruitment, interviews, and onboarding of new staff.
  • Provide staff orientation and ongoing clinical training.
  • Develop and review treatment plans with measurable goals.
  • Ensure charts meet CARF and state standards; manage EMR reviews.
  • Collaborate with community partners and coordinate services.
  • Supports billing accuracy and compliance.

Skills

Empathy
Counseling
Staff supervision
Documentation
Communication
Time management
Teamwork

Education

Master's degree in related field

Tools

Welligent EMR
Relias Training
Microsoft Word
Excel
Outlook

Job description

Phoenix House Florida in Citra, FL is seeking a compassionate full-time Program Manager to lead our Clinical operations at the residential center. You will supervise counselors, manage caseloads, develop treatment plans, ensure CARF/compliance, and maintain Welligent EMR while promoting a safe, therapeutic environment for clients on their recovery journey.

Required: master's degree in a related field and at least three years of substance use or mental health counseling; strong leadership,

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