Residential Broadband Installer & Service Tech

Comcast Advertising; Memphis (TN); On-site; USD 25,000 - 28,000; Full time

Benefits offered by this job

Health, Dental, Vision

Paid Time Off

Holidays

Cable discounts

Job summary

Comcast is seeking a Residential Installation & Service Technician in Memphis, TN. You will install new services, troubleshoot connectivity, and ensure a positive customer experience in customers' homes and neighborhoods. The role requires physical work and flexibility to handle varied schedules.

The position offers a competitive hourly wage, paid training, benefits from Day 1, and opportunities for certifications and advancement within Comcast.

Qualifications

• High School Diploma or GED required.
• Willingness to complete required training and certifications.

Responsibilities

• Perform residential installations, service changes, and disconnects following safety and electrical codes.
• Diagnose and resolve issues from network connection to customer equipment.
• Install and support basic home networks using coaxial, Ethernet, and Wi‑Fi based on customer needs.
• Document completed work and update customer accounts using digital tools.

Skills

Adaptability

Communication

Critical Thinking

Problem Solving

Customer Focus

Professional Etiquette

Resilience

Self-Motivation

Technical Knowledge

Education

High School Diploma / GED

Job description

Comcast is seeking a Residential Installation & Service Technician in Memphis, TN. You will install new services, troubleshoot connectivity, and ensure a positive customer experience in customers' homes and neighborhoods. The role requires physical work and flexibility to handle varied schedules.

The position offers a competitive hourly wage, paid training, benefits from Day 1, and opportunities for certifications and advancement within Comcast.