Residential Audio Video Technician

Bravas; Minneapolis (MN); On-site; Full time

Job summary

An established industry player seeks a Residential Audio Video Technician to join their team. This role involves installing and servicing high-end home automation solutions, ensuring top-notch customer experiences while adhering to industry standards. You will be responsible for managing equipment, collaborating with project managers, and delivering quality installations. If you have a passion for technology and customer service, this position offers a fantastic opportunity to grow in a dynamic environment focused on luxury home integration.

Benefits

Medical Insurance

Dental Insurance

Vision Insurance

401(k) Plan

PTO

Holiday Pay

Qualifications

• Understanding of audio, video, security, and lighting systems.
• Ability to read home schematics and blueprints.
• Detail-oriented with a commitment to high-quality workmanship.

Responsibilities

• Install and calibrate projectors and flat panels at job sites.
• Manage van stock and tools, ensuring maintenance and appearance.
• Communicate effectively with project managers and clients.

Skills

Audio/Video Installation

Troubleshooting Skills

Basic Wiring and Connectivity

Customer Service

Education

High School Diploma

Technical Training in Low Voltage Systems

Tools

Job Management Software

Networking Equipment

Job description

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About the Company:

BRAVAS is the #1 traditional custom integrator nationwide, installing and servicing high-end home automation solutions for predominantly residential customers. Focused on the luxury market, BRAVAS completes more than 3,400 residential and commercial projects across the U.S. every year. Working with homeowners, designers, architects, and builders, BRAVAS creates state-of-the-art smart home technology solutions that include everything from lighting, shades, and A/V to networking, security systems, power management, and more.

Description

About the Company:

BRAVAS is the #1 traditional custom integrator nationwide, installing and servicing high-end home automation solutions for predominantly residential customers. Focused on the luxury market, BRAVAS completes more than 3,400 residential and commercial projects across the U.S. every year. Working with homeowners, designers, architects, and builders, BRAVAS creates state-of-the-art smart home technology solutions that include everything from lighting, shades, and A/V to networking, security systems, power management, and more.

Job Summary

The Bravas Technician I is responsible for installing and servicing products at customer’s job site. Organizing supplies, products and transportation of high value equipment to job site. The Technician I must provide excellent quality of installation and customer experience while meeting industry standards, completing assigned projects on time and within or under budget.

Duties And Responsibilities

• Projector, flat panel, screen installation and calibration
• The management of van stock and tools as well as van maintenance and appearance
• Meet with project manager to ensure timeline and expectations.
• Communicate effectively with and take direction from Lead Technicians and Project Manager
• Review sales order, product list and scope of work prior to deploying equipment
• Clarify final placement of key components with communication from PM or customer
• Trim out speakers, CAT5/6, coax and camera placements
• Installation of in-ceiling/in-wall speaker installation
• Install/Setup home and light business network systems
• Set up, pre-configure and program networks, control systems, cameras and NVRs
• Guardianship and preservation of client confidentiality and network/home security
• Communicate with Project Manager on schedule and expected completion dates
• Daily updates to project documentation and work orders in job management software
• Accurate time clock entries and job costing
• Make decisions and be held accountable to Time and Materials
• On call rotation maybe required
• Local travel to job sites required
• Fiscal responsibility for all assets assigned and property within Technician’s care
• Customer service, including the ability to work with high profile and high demand customers
• Guardianship and preservation of client confidentiality and network/home security
• Adherence to state and federal laws, including adherence to traffic laws
  
  

Knowledge/Skills/Abilities

• Must possess an understanding of all systems including audio, video, security, lighting, and integration of all installed brands
• Must be able to read home schematics, plans or blueprints
• Basic wiring and connectivity skills as it pertains to low voltage standards
• Trouble shooting skills are essential
• Prior experience in rough in and trim out work, preferably in custom integration or related industry.
• Strong understanding of wiring fundamentals and construction techniques.
• Detail-oriented with a commitment to delivering high-quality workmanship.
• Demonstrated professionalism and the ability to interact courteously with clients and stakeholders.
• Attention to detail, particularly regarding key component placement and system wiring
  
  

Qualifications

• High school diploma or equivalent; technical training or certification in low voltage systems is a plus.
• Experience with residential custom audio video needs
• Preferred experience with Savant and Lutron products
• Excellent communication skills and the ability to work effectively in a team environment.
• Basic computer skills with the ability to become competent in in-house job management software
• Valid driver’s license, clean driving record, and pass a criminal background check
• Security license or experience preferred
  
  

Physical Requirements

• Prolonged periods of standing, stooping, or bending may be required
• Must be able to lift and carry up to 60 pounds
• Ability to work in tight spaces and at ladder height
• Ability to work in varying environmental conditions, including exposure to hot and cold temperatures
  
  

Additional Information

• BRAVAS offers competitive salaries, bonuses, medical/dental/vision insurance, prescription drug coverage, health savings account, flexible spending accounts, 401(k) plan, PTO and holiday pay.
  
  

A job description is not designed to cover or contain a comprehensive listing of all activities, duties, or responsibilities that are required of the employee. Duties, responsibilities, and activities may change, or new ones may be assigned at any time with or without notice.

All candidate information will be kept confidential according to EEO guidelines.

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Design, Art/Creative, and Information Technology

• Industries

  Consumer Services

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