Residential Appliance Repair Pro

Accelera; El Paso (TX); On-site; USD 42,000 - 64,000; Full time

Job summary

Accelera is seeking a Field Appliance Service Specialist to act as the primary technical expert for residential customers, ensuring essential household equipment functions reliably. You will diagnose, repair, and maintain a wide range of appliances, clearly explain issues to homeowners, and uphold safety, documentation, and parts management to deliver high-quality service.

You'll continuously advance your skills with new appliance technologies while coordinating service calls and maintaining a

Qualifications

• High school diploma or equivalent required.
• Experience in appliance diagnostics or a related mechanical field.
• Valid driver's license and a reliable vehicle for service calls.

Responsibilities

• Execute precise diagnostics and repairs on residential equipment including refrigeration, laundry, and cooking appliances.
• Explain technical issues and repair solutions clearly to homeowners.
• Perform proactive maintenance to extend equipment longevity and identify potential failures.
• Document service logs and manage repair components accurately.
• Adhere to electrical and safety protocols to maintain a safe work environment.
• Continuously enhance technical proficiency with new appliance technologies.

Skills

Appliance diagnostics

Mechanical aptitude

Analytical thinking

Customer service

Communication skills

Education

High school diploma or equivalent

Technical certification in appliance repair or HVAC (preferred)

Tools

Digital diagnostic tools

Service management software

Job description

Accelera is seeking a Field Appliance Service Specialist to act as the primary technical expert for residential customers, ensuring essential household equipment functions reliably. You will diagnose, repair, and maintain a wide range of appliances, clearly explain issues to homeowners, and uphold safety, documentation, and parts management to deliver high-quality service.

You'll continuously advance your skills with new appliance technologies while coordinating service calls and maintaining a