Field Service Appliance Repair Technician

Prism Specialty Restoration; Burlington (NC); On-site; USD 34,000 - 41,000; Full time

Benefits offered by this job

Free uniforms

Health insurance

Paid time off

Vision insurance

Dental insurance

Job summary

Prism Specialty Restoration is seeking an experienced Appliance Repair Technician to diagnose, service, and repair a wide variety of appliances while upholding high standards of customer service and technical excellence.

The role involves on-site diagnostics and repairs for residential and commercial units, with responsibilities including maintenance, inventory management, and collaboration with crews on larger projects. Compensation is hourly, with benefits including health and dental coverage.

Qualifications

• EPA 608 Certification required for handling refrigerants in sealed systems.
• Factory certifications from major manufacturers are preferred.
• Experience troubleshooting and repairing major appliances.
• Valid driver's license with a clean driving record.
• Strong problem-solving abilities and excellent customer service.
• Ability to lift heavy appliance equipment.

Responsibilities

• Perform on-site and off-site diagnostic, repair, and maintenance for appliances (washers, dryers, refrigerators, ovens).
• Troubleshoot electrical, mechanical, and sealed system issues safely and accurately.
• Communicate repair options, costs, and maintenance advice to customers clearly.
• Manage service van inventory, tools, and document completed jobs.
• Assist in building maintenance and servicing equipment in the facility.
• Assist in managing crews on commercial projects.
• Follow safety protocols and company procedures.

Skills

EPA 608 Certification

Factory Certifications

Troubleshooting appliances

Driver's license

Customer service

Heavy lifting

Job description

Prism Specialty Restoration is seeking an experienced Appliance Repair Technician to diagnose, service, and repair a wide variety of appliances while upholding high standards of customer service and technical excellence.

The role involves on-site diagnostics and repairs for residential and commercial units, with responsibilities including maintenance, inventory management, and collaboration with crews on larger projects. Compensation is hourly, with benefits including health and dental coverage.