Resident Transportation & Social Services Coordinator

Marin-Post-Acute; Cerro (CA); On-site; USD 25,000 - 34,000; Full time

Benefits offered by this job

Competitive pay

Supportive team environment

Job summary

Marin Post Acute in San Rafael, CA, is seeking a compassionate Social Services Assistant / Transportation Coordinator to coordinate resident transportation for medical appointments, therapies, and external services. You will liaise with families, healthcare providers, hospitals, and vendors to ensure timely, high-quality care.

The ideal candidate has healthcare or social services experience, strong organizational and communication skills, and a customer-service mindset.

Qualifications

• Previous experience in healthcare, social services, customer service, admissions, or case management preferred.
• Strong organizational and time-management skills.
• Excellent communication and interpersonal skills.
• Comfortable working with seniors and their families.
• Computer proficiency and experience with documentation systems preferred.
• Professional, dependable attitude; compassionate approach preferred.

Responsibilities

• Coordinate and schedule resident transportation for medical appointments, therapies, and outside services.
• Communicate with families, healthcare providers, hospitals, and transportation vendors.
• Assist the Social Services department with resident needs, admissions, discharges, and care planning support.
• Help residents access community resources and services as appropriate.
• Maintain accurate records, schedules, and documentation.
• Provide excellent customer service to residents, families, and visitors.

Skills

Organizational Skills

Communication

Customer Service

Scheduling

Compassionate Approach

Tools

Documentation systems

Driver's license

Job description

Marin Post Acute in San Rafael, CA, is seeking a compassionate Social Services Assistant / Transportation Coordinator to coordinate resident transportation for medical appointments, therapies, and external services. You will liaise with families, healthcare providers, hospitals, and vendors to ensure timely, high-quality care.

The ideal candidate has healthcare or social services experience, strong organizational and communication skills, and a customer-service mindset.