Resident Care Transportation & Social Services Advocate

PACS Group; United States; On-site; USD 25,000 - 34,000; Full time

Benefits offered by this job

Competitive pay

Job summary

Marin Post Acute is seeking a compassionate Social Services Assistant / Transportation Coordinator to coordinate resident transportation for medical appointments and services in San Rafael, CA. You will support admissions, discharges, and care planning, while communicating with families, providers, and vendors.

The role combines resident advocacy with scheduling responsibilities, ensuring timely transport and high-quality service for seniors.

Qualifications

• Healthcare, social services, or admissions experience preferred
• Strong organizational and time-management skills
• Excellent communication and interpersonal skills
• Comfortable working with seniors and families

Responsibilities

• Coordinate and schedule resident transportation for medical appointments
• Communicate with families, healthcare providers, hospitals, and transportation vendors
• Assist the Social Services department with resident needs, admissions, discharges, and care planning support
• Help residents access community resources and services as appropriate
• Maintain accurate records, schedules, and documentation
• Provide excellent customer service to residents, families, and visitors
• Serve as a positive resource and advocate for residents throughout their stay
• Ensure transportation arrangements are completed efficiently and on time

Skills

Healthcare experience

Social services

Customer service

Case management

Scheduling

Job description

Marin Post Acute is seeking a compassionate Social Services Assistant / Transportation Coordinator to coordinate resident transportation for medical appointments and services in San Rafael, CA. You will support admissions, discharges, and care planning, while communicating with families, providers, and vendors.

The role combines resident advocacy with scheduling responsibilities, ensuring timely transport and high-quality service for seniors.