Resident Care & Social Services Coordinator

Professionalpac; San Rafael (CA); On-site; USD 35,000 - 52,000; Full time

Job summary

Professionalpac in San Rafael, CA is seeking a Social Services Assistant to support residents under the Director of Social Services. You will coordinate transportation, provide Medicare/Medicaid and financial information, and maintain confidential resident files with accuracy.

The role requires interaction with residents, families, and staff, and a commitment to ethical, respectful care in a regulated healthcare setting.

Qualifications

• High School diploma or GED.
• Social Services designee preferred.
• Previous experience in skilled nursing preferred.
• Must be able to read, write, speak, and understand the English language.

Responsibilities

• Assisting Director of Social Services.
• Making phone calls to set up transportation or doctor appointments for residents.
• Providing residents and family Medicare/Medicaid and financial information when requested.
• Maintaining accurate social service progress notes.
• Updating the social services directory.
• Obtaining information from community social health and welfare agencies in order to meet the resident’s needs.
• Planning and organizing time and duties to efficiently maintain caseload.
• Reporting any occupational exposures to blood, body fluids, or other hazardous materials to a supervisor immediately.
• Protecting each resident’s file and data with confidentiality per HIPAA standards.
• Abiding with all facility policies and procedures including not disclosing user ID codes and passwords.

Job description

Professionalpac in San Rafael, CA is seeking a Social Services Assistant to support residents under the Director of Social Services. You will coordinate transportation, provide Medicare/Medicaid and financial information, and maintain confidential resident files with accuracy.

The role requires interaction with residents, families, and staff, and a commitment to ethical, respectful care in a regulated healthcare setting.