Resident Support Specialist — Mental Health & Housing

ICL; New York (NY); Sur place; USD 32 000 - 42 000; Plein temps

Résumé du poste

The Apartment Counselor at Institute for Community Living provides hands-on support to adults with mental illness and substance use disorders, helping them with daily living, skills development, and community integration in Brooklyn, NY. The role emphasizes guiding residents toward independence while promoting safety and well-being.

Under supervision, you will document incidents, assist with personal care and medication routines, conduct safety checks, and maintain a clean, healing living

Qualifications

• High school diploma or GED plus one year of related human services experience.
• NY driver’s license may be required for some assignments.
• Ability to read and write at least at the secondary school level.
• Equal Opportunity Employer

Responsabilités

• Provide hands on support to residents in community around daily living skills, community integration and apartment maintenance.
• Immediately reports serious incidents, serious incident allegations, incidents, or sensitive situations to supervisors. Completes incident reports in accordance with Institute for Community Living policy.
• Assists and instructs individuals in attending to personal hygiene, grooming, nutrition and daily living; ensures that sufficient and appropriate attire is available.
• Throughout assigned shift performs regular inspections inside of the apartment to ensure safety of residents, accountability of property, cleanliness of consumer rooms and common areas, cleanliness and security of the area immediately outside of the facility, and the security of any assigned vehicles.
• Communicate with supervisor at the beginning of the work shift and makes entries in the staff communication log concerning security checks, crisis incidents, emergency situations, incident reports, or other essential elements of information designated by program management
• Observes the physical environment and performs housekeeping tasks as necessary to ensure a safe, clean, comfortable and healing environment for individuals.
• Executes emergency plans as outlined in the policy and procedure manual under the direction of the assigned supervisor and adheres to program policy on securing the safety and well-being of consumers/residents, staff and visitors requiring emergency medical care.
• Accompanies consumers or residents on regularly scheduled or emergency visits to medical treatment facilities, social agencies, social activities, government offices, or other locations associated with the treatment or assistance of the consumer or resident.
• Assists with ensuring consumers’ compliance with medication, program, and medical appointments, including morning or evening routines, to help consumers meet treatment goals and maintain appointments.
• Cleaning includes dust mopping, damp mopping, sweeping, vacuuming, dusting, picking up larger objects off the floor and cleaning windows, washers to clean and finish floors.
• Moves furniture and equipment in connection with cleaning and care functions.
• Performs additional duties as required, including attending to flooded areas, incidental spills, and related clean-up work for trash and restroom concerns, relocating and moving clients in emergency situations
• Expected to comply with attendance rules and to report to work as scheduled and/or required on a regular basis. Must have availability and ability to work beyond the normal schedule as needed.
• Expected to attend regular scheduled team, and staff meetings and supervision
• Complies with all required in-service training, and staff development activities.
• Other job related duties that may be assigned.
• DESIRABLE KNOWLEDGE, SKILLS, AND ABILITIES:
• Basic knowledge of mental illness and serious emotional disturbances and substance abuse disorders.
• Basic knowledge of treatment, rehabilitation, and community support programs as they relate to consumers/residents, families, and staff.
• Basic knowledge of routine clinical procedures and medications.
• Basic knowledge of techniques for identifying and preventing potentially violent behavior, including crisis management techniques.

Connaissances

Empathy

Communication

Crisis management

Documentation

Team collaboration

Cultural sensitivity

Formation

High school diploma or GED

Description du poste

The Apartment Counselor at Institute for Community Living provides hands-on support to adults with mental illness and substance use disorders, helping them with daily living, skills development, and community integration in Brooklyn, NY. The role emphasizes guiding residents toward independence while promoting safety and well-being.

Under supervision, you will document incidents, assist with personal care and medication routines, conduct safety checks, and maintain a clean, healing living