24/7 Residential Support Counselor

ICL; Nevins (FL); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Medical benefits

Dental benefits

Vision benefits

HSA

403(b) Retirement plan

Job summary

ICL in Brooklyn, NY is seeking an entry-level direct care worker to support adults with mental illness and substance use disorders in a community residential setting, providing safety, daily living assistance, and a therapeutic environment.

Responsibilities include safety inspections, incident reporting, teaching daily living skills, accompanying to medical appointments, and collaborating with clinical staff to support resident goals.

Qualifications

• Education: High school diploma or GED.
• Experience: One year of related human services experience supporting adults with mental illness and/or substance use disorders.
• Certifications/Licenses: Ability to obtain and maintain Standard First Aid and CPR certification; Valid NYS driver’s license may be required depending on assignment.

Responsibilities

• Conduct regular facility inspections to ensure safety, cleanliness, and security.
• Report serious incidents immediately and complete incident documentation per policy.
• Explain available services and programs; teach daily living skills, socialization, and conflict resolution.
• Follow emergency procedures and support the safety of residents, staff, and visitors.
• Assist individuals with hygiene, grooming, nutrition, and daily living needs.
• Review and update staff communication logs each shift.
• Perform housekeeping tasks to maintain a safe and healing environment.
• Ensure food provided meets dietary requirements.
• Accompany individuals to medical appointments, social agencies, and community activities.
• Maintain regular attendance and work beyond scheduled hours when needed.
• Attend team meetings, staff meetings, and supervision.
• Complete required in-service training and staff development.
• Monitor medications and complete related documentation when assigned.
• Assist clinical staff with resident accountability and missing person procedures.
• Observe and document individuals’ behavior and responses to treatment.
• Lead skills development or activity groups when appropriate.
• Assist individuals with meal preparation, laundry, and light housekeeping.
• Perform other related duties as assigned.

Skills

Communication skills

Observation

Safety awareness

Teamwork

Education

High school diploma or GED

Tools

Documentation

Job description

ICL in Brooklyn, NY is seeking an entry-level direct care worker to support adults with mental illness and substance use disorders in a community residential setting, providing safety, daily living assistance, and a therapeutic environment.

Responsibilities include safety inspections, incident reporting, teaching daily living skills, accompanying to medical appointments, and collaborating with clinical staff to support resident goals.