Resident Support Counselor (24/7 Community Care)

ICL; New York (NY); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Health Benefits

PTO & Holidays

Wellness Programs

Training & Development

Commuter Benefits

Discount programs

Pet insurance

Job summary

ICL in Brooklyn, NY, is seeking an entry-level direct care professional to support adults with mental illness and substance use disorders in a 24/7 community residential setting. You will assist with daily living needs, maintain a safe environment, and help residents build skills toward successful community integration.

Responsibilities include safety inspections, incident reporting, teaching daily living skills, following emergency procedures, assisting with hygiene and nutrition, and

Qualifications

• Education: High school diploma or GED. Specialized training or education in human services may be substituted for experience.
• Experience: One year of related human services experience supporting adults with mental illness and/or substance use disorders.
• Certifications/Licenses: Ability to obtain and maintain Standard First Aid and CPR certification. NYS driver's license may be required depending on assignment.
• Work Eligibility: Must be authorized to work in the U.S.
• Work Location: Onsite – community residential program with 24/7 staffing coverage. This is a relief post.

Responsibilities

• Conduct regular facility inspections to ensure safety, cleanliness, and security.
• Report serious incidents immediately and complete incident documentation per policy.
• Explain available services and programs; teach daily living skills, socialization, and conflict resolution.
• Follow emergency procedures and support the safety of residents, staff, and visitors.
• Assist individuals with hygiene, grooming, nutrition, and daily living needs.
• Review and update staff communication logs each shift.
• Perform housekeeping tasks to maintain a safe and healing environment.
• Ensure food provided meets dietary requirements.
• Accompany individuals to medical appointments, social agencies, and community activities.
• Maintain regular attendance and work beyond scheduled hours when needed.
• Attend team meetings, staff meetings, and supervision.
• Complete required in-service training and staff development.
• Monitor medications and complete related documentation when assigned.

Skills

First Aid/CPR

Direct care experience

Education

High school diploma or GED

Job description

ICL in Brooklyn, NY, is seeking an entry-level direct care professional to support adults with mental illness and substance use disorders in a 24/7 community residential setting. You will assist with daily living needs, maintain a safe environment, and help residents build skills toward successful community integration.

Responsibilities include safety inspections, incident reporting, teaching daily living skills, following emergency procedures, assisting with hygiene and nutrition, and