Resident Services & Property Operations Assistant

MidPen Housing Corporation; Fairfield (CA); On-site; USD 29,000 - 33,000; Full time

Benefits offered by this job

Dental insurance

Vision insurance

Life Insurance

Disability Insurance

403(b) Retirement

Employee Education Reimbursement

FSA for Childcare

FSA for Medical

Employee Assistance Program

Pet Insurance

Paid Time Off

Company Holidays

Wellness Days

Job summary

MidPen Housing Corp. is seeking an Assistant Community Manager for Sunset Creek and Sunset Pines in California. You will support daily property operations, including fiscal management, compliance, facilities, risk management, and resident relations.

You will report to the Community Manager and assist with rent collection, certifications, and family services coordination, while maintaining confidential resident records and collaborating with the Resident Services team.

Qualifications

• High School diploma or GED and one year of residential property management, customer service or admin experience.
• Proficient in MS Office and/or RealPage software.
• Strong verbal and written communication skills.
• Excellent customer service with measurable outcomes.
• Able to work independently and collaboratively with minimal supervision.
• Highly organized and detail oriented.
• Committed to the mission and values of MidPen.

Responsibilities

• Schedules income verification appointments, prepares and processes lease agreements and maintains housing wait list.
• Assists in the completion of re-certifications, welfare exemption documents, MOR and TCAC reviews.
• Issues notices, schedules vacancies, prepares and monitors turnover forms.
• Assists in the collection of rents, completion of security deposits, logs petty cash use and bank deposits.
• Inspects property and identifies maintenance and security issues.
• Supports working relationships with local law enforcement and emergency agencies.
• Coordinates maintenance inspections with facilities staff and ensures work orders are processed in a timely manner.
• Maintains resident and property files with confidentiality.
• Communicates emergency procedures to residents and coordinates logistics for resident meetings.
• Performs other duties as assigned.

Skills

MS Office

RealPage software

Verbal communication

Written communication

Customer service

Independence

Organization

Team collaboration

Mission-driven

Attention to detail

Education

High School diploma or GED

Tools

MS Office

RealPage software

Job description

MidPen Housing Corp. is seeking an Assistant Community Manager for Sunset Creek and Sunset Pines in California. You will support daily property operations, including fiscal management, compliance, facilities, risk management, and resident relations.

You will report to the Community Manager and assist with rent collection, certifications, and family services coordination, while maintaining confidential resident records and collaborating with the Resident Services team.