Resident Services & Property Operations Assistant

MidPen Housing Corporation; Kentucky; On-site; USD 29,000 - 33,000; Full time

Benefits offered by this job

Health Insurance

Dental, Vision, Life & Disability

403(b) Retirement Investment

Employee Education Reimbursement

Paid Parental Leave

FSA for Childcare, Medical, and Commut

EAP Program

Pet Insurance

Paid Time Off

Company Holidays

Wellness Days

Job summary

MidPen Housing Corp. is seeking an Assistant Community Manager to support daily property operations, manage leases and certifications, and maintain resident relations across our affordable housing communities.

The role collaborates with residents, staff and local agencies to ensure compliance and smooth service delivery. The position emphasizes desk-based work, strong organization, and adherence to mission-driven values as we provide safe, affordable housing and supportive services to residents

Qualifications

• Proficient in MS Office and RealPage software.
• Strong verbal and written communication skills.
• Excellent customer service with measurable outcomes.
• Able to work independently and collaboratively with minimal supervision.
• Highly organized and detail oriented.
• Committed to the mission and values ofMidPenServices andMidPenHousing.
• Role involves desk-based computer work with occasional physical activity up to 15 pounds.

Responsibilities

• Schedules income verification appointments, processes lease agreements, and maintains housing wait lists.
• Assists in the completion of re-certifications, welfare exemption documents, MOR and TCAC reviews.
• Issues notices, schedules vacancies, and monitors turnover forms.
• Assists in the collection of rents, completion of security deposits, logs petty cash use and preparation of bank deposits.
• Inspects property and identifies maintenance and security issues.
• Supports working relationships with local law enforcement and emergency agencies.
• Coordinates maintenance inspections and ensures work orders are processed in a timely manner.
• Maintains resident and property files with confidentiality.
• Communicates procedures regarding emergency preparedness to residents and coordinates logistics for resident meetings.
• Performs other duties as assigned.

Skills

MS Office

RealPage

Communication

Customer service

Independence

Organization

Mission alignment

Education

High School diploma or GED

Tools

RealPage

Job description

MidPen Housing Corp. is seeking an Assistant Community Manager to support daily property operations, manage leases and certifications, and maintain resident relations across our affordable housing communities.

The role collaborates with residents, staff and local agencies to ensure compliance and smooth service delivery. The position emphasizes desk-based work, strong organization, and adherence to mission-driven values as we provide safe, affordable housing and supportive services to residents