Resident Services & Property Assistant Manager

Abode Communities; Los Angeles (CA); On-site; USD 25,000 - 30,000; Full time

Benefits offered by this job

Medical, Dental and Vision insurance (

Long-Term Disability Insurance

401K with employer match

Holiday, Vacation and Sick Leave

Job summary

Abode Communities in Los Angeles is seeking an Assistant Community Manager (ACM) to support the day-to-day operation of a 99‑unit property in the MacArthur Park area. You will report to the Community Manager and Regional Manager and help with tenant files, rent processing, and coordinating vendor work.

The ideal candidate has a high school diploma, 1 year of property management (or 2 years office/customer service), fluent English, and bilingual English/Spanish a plus.

Qualifications

• High school diploma or equivalent required.
• One (1) year property management experience, preferably with tax credit (TCAC) properties OR two (2) years of general office/administrative assistant or customer service experience required.
• Ability to speak, read and write English and to draft clear reports and other correspondence.
• Bilingual fluency in English and Spanish a plus.
• Ability to communicate with residents and co-workers from diverse cultures and backgrounds required.
• Computer literacy in Microsoft Office required.

Responsibilities

• Perform clerical duties such as answering the phones, filing, preparing and distributing notices, setting up for meetings, etc.
• Assist in maintaining tenant files, service requests, purchase orders, incident reports.
• Assist in obtaining and processing rental applications, handling rent collections and deposits, processing move-ins and move-outs, annual re-certifications, etc.
• Assist in scheduling work performed by vendors and maintenance staff, conducting property inspections, logging and filing maintenance work orders, ordering supplies, etc.
• Maintain positive tenant relations and deliver outstanding customer service.
• Maintain strong communication with property manager and maintenance staff.
• Special projects as designated by Regional Supervisor or designee.

Skills

Customer service

Communication

Bilingual English/Spanish

General office experience

Education

High school diploma

Tools

Microsoft Office

Job description

Abode Communities in Los Angeles is seeking an Assistant Community Manager (ACM) to support the day-to-day operation of a 99‑unit property in the MacArthur Park area. You will report to the Community Manager and Regional Manager and help with tenant files, rent processing, and coordinating vendor work.

The ideal candidate has a high school diploma, 1 year of property management (or 2 years office/customer service), fluent English, and bilingual English/Spanish a plus.