ASSISTANT COMMUNITY MANAGER - Grandview (61724)

Abode Communities; Los Angeles (CA); On-site; USD 25,000 - 30,000; Full time

Benefits offered by this job

Medical, Dental and Vision insurance (

Long-Term Disability Insurance

401K with employer match

Holiday, Vacation and Sick Leave

Job summary

Abode Communities in Los Angeles is seeking an Assistant Community Manager (ACM) to support the day-to-day operation of a 99‑unit property in the MacArthur Park area. You will report to the Community Manager and Regional Manager and help with tenant files, rent processing, and coordinating vendor work.

The ideal candidate has a high school diploma, 1 year of property management (or 2 years office/customer service), fluent English, and bilingual English/Spanish a plus.

Qualifications

• High school diploma or equivalent required.
• One (1) year property management experience, preferably with tax credit (TCAC) properties OR two (2) years of general office/administrative assistant or customer service experience required.
• Ability to speak, read and write English and to draft clear reports and other correspondence.
• Bilingual fluency in English and Spanish a plus.
• Ability to communicate with residents and co-workers from diverse cultures and backgrounds required.
• Computer literacy in Microsoft Office required.

Responsibilities

• Perform clerical duties such as answering the phones, filing, preparing and distributing notices, setting up for meetings, etc.
• Assist in maintaining tenant files, service requests, purchase orders, incident reports.
• Assist in obtaining and processing rental applications, handling rent collections and deposits, processing move-ins and move-outs, annual re-certifications, etc.
• Assist in scheduling work performed by vendors and maintenance staff, conducting property inspections, logging and filing maintenance work orders, ordering supplies, etc.
• Maintain positive tenant relations and deliver outstanding customer service.
• Maintain strong communication with property manager and maintenance staff.
• Special projects as designated by Regional Supervisor or designee.

Skills

Customer service

Communication

Bilingual English/Spanish

General office experience

Education

High school diploma

Tools

Microsoft Office

Job description

ABOUT ABODE COMMUNITIES

ABODE COMMUNITIES is a regional non-profit real estate development and property management firm. Abode Communities Property Management manages 80+ multifamily residential communities serving some 10,500+ low-income people throughout California. The organization, with a 98% portfolio-wide occupancy rate, offers a full range of professional services to ensure our residential portfolios, and housing portfolios of similar community development organizations, remain physically solvent and in compliance with regulatory requirements.

Abode's property management team members go above and beyond to ensure each property managed becomes a pillar within its community. This is accomplished through the creation of vibrant, connected spaces that support each resident’s emotional, physical and financial ability to thrive.

ASSISTANT COMMUNITY MANAGER (ACM)

We are currently seeking an ASSISTANT COMMUNITY MANAGER (ACM) to assist with our 99-unit community property in the MacArthur Park area of Los Angeles. Reporting to the Community Manager and Regional Manager, the ACM will be responsible for supporting the day-to-day operation and management of the property.

KEY FUNCTIONS AND RESPONSIBILITIES

• Perform clerical duties such as answering the phones, filing, preparing and distributing notices, setting up for meetings, etc.
• Assist in maintaining tenant files, service requests, purchase orders, incident reports.
• Assist in obtaining and processing rental applications, handling rent collections and deposits, processing move-ins and move-outs, annual re-certifications, etc.
• Assist in scheduling work performed by vendors and maintenance staff, conducting property inspections, logging and filing maintenance work orders, ordering supplies, etc.
• Maintain positive tenant relations and deliver outstanding customer service.
• Maintain strong communication with property manager and maintenance staff.
• Special projects as designated by Regional Supervisor or designee.

QUALIFICATIONS

• High school diploma or equivalent required.
• One (1) year property management experience, preferably with tax credit (TCAC) properties OR two (2) years of general office/administrative assistant or customer service experience required.
• Ability to speak, read and write English and to draft clear reports and other correspondence.
• Bilingual fluency in English and Spanish a plus.
• Ability to communicate with residents and co-workers from diverse cultures and backgrounds required.
• Computer literacy in Microsoft Office required.

The Assistant Community Manager is a full-time, non-exempt position with an hourly salary range of $18.00 - $22.00. Salary placement will commensurate upon experience.

This position will include a comprehensive benefits compensation package including a 100% employer paid Medical, Dental and Vision insurance plans in addition to Long-Term Disability Insurance (LTD), a 401K plan with employer match, and substantial Holiday, Vacation and Sick Leave benefits.

Abode Communities is an equal opportunity employer, and all applicant information will be kept confidential according to EEO guidelines.

ABODE COMMUNITIES embraces diversity as a core value.

We define diversity as "fostering an organizational culture of inclusion, where different experiences and perspectives of those we serve and those with whom we work are respected and valued." Abode Communities fosters a work environment that is free of discrimination and harassment, whether based on race, national origin, gender, gender expression, religion, ethnic background, age, disability, marital status, sexual orientation, or any other criterion prohibited by applicable federal, state, or local laws. We seek to recruit, develop, and retain talented people from diverse candidate pools.

Applications from traditionally underrepresented communities are encouraged.

Abode Communities is an Equal Opportunity Employer and considers qualified candidates in accordance with state and federal laws, including those with criminal histories, in a manner consistent with the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance.