Property Management Assistant — Tenant Relations & Operations

Abode Communities; Los Angeles (CA); Sur place; USD 37 000 - 50 000; Plein temps

Avantages offerts par ce poste

Medical, dental, vision insurance

401(k) with employer match

Paid time off

Long‑term disability

Résumé du poste

Abode Communities is seeking an Assistant Community Manager (ACM) for Harbor View Place in Wilmington, CA. The ACM will support the property manager, coordinate tenant communications, process applications, and assist with certifications and move-ins.

The role requires at least a high school diploma and 1 year of property management or 2 years in admin/customer service, with bilingual English/Spanish a plus. A strong customer-service mindset and proficiency with Microsoft Office are essential.

Qualifications

• High school diploma or equivalent required.
• 1 year property management experience, preferably with TCAC properties and the recertification process, or two years of general office/administrative assistant or customer service experience required.
• Ability to speak, read and write English and to draft clear reports and other correspondence.
• Bilingual fluency in English and Spanish is a plus.
• Ability to communicate with residents and co-workers from diverse cultures and backgrounds required.
• Computer literacy in Microsoft Office required.

Responsabilités

• Perform clerical duties such as answering phones, filing, preparing and distributing notices, and setting up for meetings.
• Assist in maintaining tenant files, service requests, purchase orders, and incident reports.
• Assist in obtaining and processing rental applications, handling rent collections and deposits, processing move-ins and move-outs, and annual re-certifications.
• Assist in scheduling work performed by vendors and maintenance staff, conducting property inspections, logging and filing maintenance work orders, and ordering supplies.
• Maintain positive tenant relations and deliver outstanding customer service.
• Maintain strong communication with the property manager and maintenance staff.
• Support special projects as designated by the Regional Supervisor or designee.

Connaissances

Tenant relations

Customer service

Communication

English proficiency

Formation

High school diploma or equivalent

Outils

Microsoft Office

Description du poste

Abode Communities is seeking an Assistant Community Manager (ACM) for Harbor View Place in Wilmington, CA. The ACM will support the property manager, coordinate tenant communications, process applications, and assist with certifications and move-ins.

The role requires at least a high school diploma and 1 year of property management or 2 years in admin/customer service, with bilingual English/Spanish a plus. A strong customer-service mindset and proficiency with Microsoft Office are essential.