Resident Services Pro - Admin & Communications

Priority Dispatch Corp.; Cincinnati (OH); On-site; USD 26,000 - 32,000; Full time

Benefits offered by this job

401(k) with company match

Dental insurance

Health insurance

Paid time off

Parental leave

Professional development assistance

Referral program

Vision insurance

Job summary

Towne Properties in West Cincinnati is seeking a Customer Service Administrator to be the primary point of contact for residents and homeowners, and to provide administrative support to Association Managers, including drafting correspondence, copying, and filing.

The role requires 6+ months in customer service or administrative work, strong written and verbal communication, proficiency with MS Office, and the ability to handle a fast-paced office with a solutions‑driven mindset.

Qualifications

• 6+ months of experience in customer service or administrative roles.
• Strong written and verbal communication skills.
• Proficiency in MS Office products.

Responsibilities

• Serve as the primary point of contact for residents and homeowners in your portfolio.
• Provide administrative support to Association Managers, including drafting correspondence, copying, and filing.
• Address customer service inquiries and provide feedback to Association Managers.
• Prepare newsletters, community mailings, and other clerical tasks.
• Communicate with Board members regarding project updates and tasks.

Skills

Customer service

Administrative support

Communication skills

MS Office

Report drafting

Tools

MS Office Suite (Outlook, Word, Excel)

Job description

Towne Properties in West Cincinnati is seeking a Customer Service Administrator to be the primary point of contact for residents and homeowners, and to provide administrative support to Association Managers, including drafting correspondence, copying, and filing.

The role requires 6+ months in customer service or administrative work, strong written and verbal communication, proficiency with MS Office, and the ability to handle a fast-paced office with a solutions‑driven mindset.