Resident Services & Operations Specialist

FirstService Residential; West Palm Beach (FL); On-site; USD 20,457 - 29,136; Full time

Benefits offered by this job

Comprehensive benefits

401k with company match

Paid holidays

Job summary

A property management company in West Palm Beach is seeking operations staff to provide exceptional service to residents and guests. Responsibilities include monitoring emergency systems, managing deliveries and moves, and responding to emergencies. Ideal candidates will have a high school diploma, customer service experience, and strong communication skills. This role offers competitive pay at $18 per hour and comprehensive benefits including health plans and a 401k match.

Qualifications

• Minimum of High School diploma or equivalency required.
• Two or three years of experience in a similar position preferred.
• Strong command of information system hardware/software is required.

Responsibilities

• Demonstrates excellent customer service to residents and guests.
• Monitors Control Systems and Emergency Response Systems.
• Responds to emergency situations in a timely manner.
• Supervise moves, deliveries, and check on unit owner construction.

Skills

Customer service skills

Communication skills

Time management skills

Multiple language fluency

Interpersonal skills

Education

High School diploma or equivalency

FA CPR AED Certification

Job description

A property management company in West Palm Beach is seeking operations staff to provide exceptional service to residents and guests. Responsibilities include monitoring emergency systems, managing deliveries and moves, and responding to emergencies. Ideal candidates will have a high school diploma, customer service experience, and strong communication skills. This role offers competitive pay at $18 per hour and comprehensive benefits including health plans and a 401k match.