Resident Services & Security Operations Specialist

FirstService Residential; Miami (FL); On-site; USD 20,457 - 29,136; Full time

Benefits offered by this job

Comprehensive medical, dental, and vision plans

Time off benefits

Paid holidays

401k with company match

Job summary

A property management firm in Miami seeks a Front Desk Associate to ensure excellent customer service and safety within the building. The role involves greeting residents and guests, monitoring emergency systems, and maintaining daily logs. Candidates should have strong communication and interpersonal skills, with a preference for those who have a high school diploma and relevant experience. This full-time position offers a competitive salary of $18 and comprehensive benefits, including medical, dental, and a 401k match.

Qualifications

• Strong written and verbal communication skills.
• Two to three years of business experience preferred.
• Ability to lift 30 – 50 lbs.

Responsibilities

• Demonstrates excellent customer service.
• Monitors Emergency Response System.
• Greets and directs residents and guests.
• Maintains daily log and records.
• Resolves complaints and issues.

Skills

Customer service skills

Communication skills

Time management skills

Interpersonal skills

Multilingual fluency

Education

High school diploma or equivalency

College level courses in business or hospitality

Tools

Information system hardware/software

Job description

A property management firm in Miami seeks a Front Desk Associate to ensure excellent customer service and safety within the building. The role involves greeting residents and guests, monitoring emergency systems, and maintaining daily logs. Candidates should have strong communication and interpersonal skills, with a preference for those who have a high school diploma and relevant experience. This full-time position offers a competitive salary of $18 and comprehensive benefits, including medical, dental, and a 401k match.