Resident Services & Maintenance Coordinator

HRS Talent Solutions; Tulsa (OK); On-site; USD 40,000 - 45,000; Full time

Job summary

HRS Talent Solutions is seeking a Property Services Coordinator for an office-based role tied to the daily operation of a property. You will receive service requests, confirm location details, and log them in the property system to coordinate access and communicate status to residents and managers.

A background in office administration and customer service helps ensure precise record-keeping and timely updates.

Qualifications

• Experience in office administration and customer service.
• Strong written and verbal communication.
• Ability to log reports accurately and maintain records.

Responsibilities

• Receive service requests, verify location and details, and log them in the property system.
• Coordinate appointments using approved access procedures and provide residents with status updates.
• Escalate issues per procedures when warranted and inform the next action owner.
• Maintain a calendar of scheduled maintenance or inspections and ensure timely status updates.
• Record each resident's report separately and alert management to potential patterns without diagnosing the cause.

Skills

Office administration

Customer service

Communication

Coordination

Attention to detail

Job description

HRS Talent Solutions is seeking a Property Services Coordinator for an office-based role tied to the daily operation of a property. You will receive service requests, confirm location details, and log them in the property system to coordinate access and communicate status to residents and managers.

A background in office administration and customer service helps ensure precise record-keeping and timely updates.