Resident Services & Leasing Specialist

Longwood Towers; Massachusetts; Presencial; USD 32.000 - 34.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Apartment discount

Commissions & incentives

Student loan repayment

Benefits package

Descripción de la vacante

Chestnut Hill Realty is seeking a Resident Services Professional to be the first contact for prospective residents, guiding them through showings and leasing while building lasting relationships across communities.

You will support onboarding, assist with monthly administrative tasks, ensure resident satisfaction, and collaborate with team members at multiple sites. The role offers training, a schedule supporting work-life balance, paid benefits, and an hourly base plus incentives.

Formación

• 2-3 years of sales experience and/or customer service background preferred.
• Must have a customer service orientation with problem solving mindset.
• Must be able to work one weekend day.
• Must own a vehicle.

Responsabilidades

• Build relationships with prospective residents, identify needs, show apartments, overcome objections, and close leases.
• May share in monthly administrative tasks to keep property paperwork organized and complete.
• Help maintain high levels of resident satisfaction and retention across communities.

Conocimientos

Sales experience

Customer service

Team oriented

Problem solving mindset

Herramientas

MS Word

Excel

Outlook

Descripción del empleo

Chestnut Hill Realty is seeking a Resident Services Professional to be the first contact for prospective residents, guiding them through showings and leasing while building lasting relationships across communities.

You will support onboarding, assist with monthly administrative tasks, ensure resident satisfaction, and collaborate with team members at multiple sites. The role offers training, a schedule supporting work-life balance, paid benefits, and an hourly base plus incentives.