Resident Services & Leasing Assistant Manager

Lorain Metropolitan Housing Authority; Lorain (OH); On-site; USD 30,000 - 44,000; Full time

Job summary

Lorain Metropolitan Housing Authority is seeking a qualified Office/Property Clerk to serve as the primary customer representative for the Property office. The role provides administrative support to the Property Manager, handles files, leases, and tenant communications, and supports verification, rent changes, and compliance tasks.

The position requires a combination of education and relevant experience, strong data entry skills, and bilingual English/Spanish communication abilities, with

Qualifications

• Education/Experience: Associate degree plus one year of relevant experience, or equivalent combination of education and relevant experience (High School diploma/GED minimum).
• Language: Ability to communicate effectively with staff, residents, and the public in English and Spanish.
• Math: Basic math skills.
• Reasoning: Problem solving.
• Computer: Ability to learn computer programs needed for the position.

Responsibilities

• Answer the phone and greet residents, applicants, contractors, and visitors.
• Prepare applicant files, leases, and welcome information; enter data into software.
• Leases: review terms and conditions with new tenants.

Skills

Customer service

Communication

Data entry

Bilingual Spanish

Problem solving

Attention to detail

Education

Associate degree + 1 year experience

Tools

PHA software

Microsoft Word

Excel

Outlook

HUD EIV access

Job description

Lorain Metropolitan Housing Authority is seeking a qualified Office/Property Clerk to serve as the primary customer representative for the Property office. The role provides administrative support to the Property Manager, handles files, leases, and tenant communications, and supports verification, rent changes, and compliance tasks.

The position requires a combination of education and relevant experience, strong data entry skills, and bilingual English/Spanish communication abilities, with