Resident Services & Leasing Assistant

Greystar; Tempe, Northern (AZ, KY); Hybrid; USD 21,000 - 30,000; Part time

Benefits offered by this job

401(k) with Company Match

Employee Assistance Program

Paid sick time

Job summary

Greystar is seeking a part-time Leasing Office Assistant to support the property management team with leasing, marketing, and resident services at the community. The role involves performing administrative tasks, coordinating tours, and assisting with lease paperwork.

Responsibilities include answering calls, scheduling prospects, conducting tours, and processing move-ins/move-outs. The position requires flexibility, weekend or evening availability, and a focus on resident satisfaction.

Qualifications

• Customer service experience in a leasing or property management setting.
• Strong organizational skills and attention to detail.
• Ability to handle multiple tasks and manage resident inquiries.

Responsibilities

• Perform leasing office administrative tasks: copy documents, file resident files, prepare notices, handle resident calls, and organize payments.
• Assist with sales and leasing activities: virtual tours, responding to inquiries, greeting and qualifying prospects, conducting property tours, and showing apartments.
• Assist with move-in/move-out processes and lease paperwork organization; be available for after-hours emergencies as needed.
• Answer calls, schedule tours, and support on-campus marketing to drive traffic and occupancy.
• Coordinate resident events and communications; participate in on-site programs and notices distribution.

Skills

Customer service

Administrative tasks

Phone handling

Job description

Greystar is seeking a part-time Leasing Office Assistant to support the property management team with leasing, marketing, and resident services at the community. The role involves performing administrative tasks, coordinating tours, and assisting with lease paperwork.

Responsibilities include answering calls, scheduling prospects, conducting tours, and processing move-ins/move-outs. The position requires flexibility, weekend or evening availability, and a focus on resident satisfaction.