Leasing & Resident Experience Specialist

Greystar; Houston (TX); On-site; USD 21,000 - 34,000; Part time

Benefits offered by this job

401(k) with Company Match

Employee Assistance Program

Paid sick time

Job summary

Greystar is seeking a part-time leasing office assistant in Houston to support the property management team with leasing, marketing, and customer service activities. You will perform administrative tasks, coordinate tours, respond to inquiries, and help with lease paperwork and resident communications.

This role requires flexibility for events such as move-in/move-out dates, after-hours calls, and on-site responsibilities to maintain occupancy and resident satisfaction.

Responsibilities

• Performs administrative tasks for the leasing office including copying documents, filing resident files, preparing notices, handling resident calls, and organizing rent payments.
• Assists with sales and leasing activities to achieve the property’s revenue and occupancy goals by conducting virtual tours, responding to online inquiries, greeting and qualifying prospects, conducting property tours, and showing apartments.
• Assists with the lease preparation process by generating all required lease paperwork and organizing resident lease files.
• Assists with move in and move out processes, including mandatory dates for turnover and on-site coordination.
• Answers incoming calls and sets appointments for prospects to tour the property.
• Performs on-campus marketing outreach to generate community awareness and qualified traffic.
• Assists with coordinating resident functions and distributing notices to residents.
• Schedules and conducts resident visits and handles notices and surveys.
• Acts as an after-hours liaison for residents, with on-call shifts weekly.
• Responds quickly to resident concerns and documents requests for the appropriate team.

Job description

Greystar is seeking a part-time leasing office assistant in Houston to support the property management team with leasing, marketing, and customer service activities. You will perform administrative tasks, coordinate tours, respond to inquiries, and help with lease paperwork and resident communications.

This role requires flexibility for events such as move-in/move-out dates, after-hours calls, and on-site responsibilities to maintain occupancy and resident satisfaction.