Resident Services Lead — Community Programs & Partnerships

National Housing Trust; Baltimore (MD); On-site; USD 55,000 - 74,000; Full time

Job summary

National Housing Trust (NHT) seeks a results-driven Resident Services Coordinator to support residents in affordable housing communities across its portfolio. The role focuses on coordinating services, engaging residents, and connecting them with local resources.

This Baltimore-based position requires collaboration with COI and onsite staff to deliver coordinated programming. The Coordinator will assess community needs, track program outputs, and help ensure services stay within budget while

Qualifications

• Commitment to NHT's mission and helping low-income families.
• Detail-oriented, entrepreneurial self-starter who multitasks.
• Collaborative team player with the ability to work independently with onsite and offsite staff.
• Proven ability to build relationships and leverage community partnerships.
• Excellent planning, organization, and communication skills.

Responsibilities

• Engage residents to organize and mobilize, building community.
• Plan and coordinate social events, programs, and activities for all ages.
• Develop long-term workplans with the Managing Director based on resident needs.
• Build annual budgets and manage program spending and contracts/MOUs.
• Recruit, train, and supervise onsite volunteers as needed.

Skills

Spanish speaking

Nonprofit experience

Detail-oriented

Excellent interpersonal/communication

Travel willingness

Job description

National Housing Trust (NHT) seeks a results-driven Resident Services Coordinator to support residents in affordable housing communities across its portfolio. The role focuses on coordinating services, engaging residents, and connecting them with local resources.

This Baltimore-based position requires collaboration with COI and onsite staff to deliver coordinated programming. The Coordinator will assess community needs, track program outputs, and help ensure services stay within budget while