Resident Services & Community Programs Coordinator

Trinity Management, LLC; Newport (RI); On-site; USD 50,000 - 61,000; Full time

Benefits offered by this job

Paid Time Off (PTO)

Paid holidays

Birthday off

Medical, Dental, Vision insurance Day

401(k) Retirement Plan

Tuition Reimbursement Program

Mileage reimbursement for required 출장

Job summary

Trinity Management, LLC seeks a compassionate Resident Service Coordinator to support residents across our affordable housing communities in Rhode Island. The role connects residents with community resources, advocates for needs, and develops programs to promote independence, stability, and quality of life.

The ideal candidate has experience with social service agencies and partnerships, travels regularly across Rhode Island and neighboring states, and helps residents navigate benefits,

Qualifications

• Bachelor's degree in Social Work, Human Services, Psychology, Sociology, or a related field.
• Experience in resident services, case management, social work, affordable housing, or human services.
• Experience working with community agencies and social service organizations.
• Strong resident advocacy and case coordination skills.
• Proficiency with Microsoft Office Suite.

Responsibilities

• Build strong relationships with residents while promoting independence and self-sufficiency
• Assess resident needs and connect individuals with community resources including financial assistance, healthcare, counseling, transportation, food assistance, and other supportive services
• Serve as a resident advocate by educating residents on available programs, services, and benefits
• Develop and maintain partnerships with local agencies, nonprofit organizations, healthcare providers, and community service organizations
• Coordinate referrals and provide follow-up to ensure residents receive appropriate services
• Plan and facilitate resident programs, workshops, educational events, and social activities
• Collaborate with Property Management to address resident concerns and resolve conflicts
• Assist residents with Section 504 Reasonable Accommodation requests and guide them through the process
• Maintain accurate resident files, service documentation, and program records
• Prepare reports for management, ownership, and funding agencies, including annual HUD reporting requirements
• Manage the Resident Service Coordinator budget and identify grant and funding opportunities
• Promote resident engagement by developing support networks, community partnerships, and resident programs

Skills

Communication

Organization

Problem-solving

Driver's license

Education

Bachelor's degree in Social Work, Human Services, Psychology, Sociology, or a related field

Tools

Microsoft Office Suite

Yardi

Job description

Trinity Management, LLC seeks a compassionate Resident Service Coordinator to support residents across our affordable housing communities in Rhode Island. The role connects residents with community resources, advocates for needs, and develops programs to promote independence, stability, and quality of life.

The ideal candidate has experience with social service agencies and partnerships, travels regularly across Rhode Island and neighboring states, and helps residents navigate benefits,