Resident Services Director - Lead Engagement & Growth

Arrow Senior Living Management LLC; Solon (OH); On-site; USD 43,000 - 65,000; Full time

Benefits offered by this job

401(k) match

Medical insurance

Dental insurance

Vision insurance

Disability insurance

Employee assistance program

Weekly recognition program

Life insurance

Paid time off

Tuition reimbursement

Employee referral program

Complimentary meal per shift

Daily Pay

Direct Deposit

Promote from within

Job summary

Arrow Senior Living Management LLC in Cleveland, OH is seeking a Resident Services Director to lead the community's activities and engagement. The role focuses on shaping events, developing a high-quality activities program, and ensuring residents' engagement and satisfaction daily through compassionate service.

You will oversee a team, work to know each resident's preferences, hire/train volunteers, and promote from within.

Qualifications

• Experience in conducting group activities.
• Ability to read, write, understand English at a 12th grade level.
• Professional appearance and conduct.

Responsibilities

• Be a Culture Creator by setting the tone of events and engagement for residents.
• Develop, run, and maintain a quality activities program that enriches residents' lives.
• Lead Resident Services and ensure resident engagement and satisfaction with compassionate, first-class service.

Skills

Group activities

English proficiency

Verbal communication

Written communication

Job description

Arrow Senior Living Management LLC in Cleveland, OH is seeking a Resident Services Director to lead the community's activities and engagement. The role focuses on shaping events, developing a high-quality activities program, and ensuring residents' engagement and satisfaction daily through compassionate service.

You will oversee a team, work to know each resident's preferences, hire/train volunteers, and promote from within.