Resident Services Coordinator - Property Office

RHP Properties, Inc.; Spokane (WA); Hybrid; USD 32,000 - 42,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Paid time off

Holidays

Life insurance

401K

Job summary

Ocean State Job Lot is seeking an Office Assistant for our Cascade community in Spokane, WA to perform administrative duties under a Community Manager. You will greet customers, handle calls, maintain files, manage supplies, and assist with rent processes and evictions as required.

The role requires 1–2 years of administrative experience, strong communication and organizational skills, and proficiency in Microsoft Office (Excel, Word, Outlook). Full-time with competitive benefits is offered.

Qualifications

• A minimum of 1–2 years of administrative experience; property management experience preferred.
• High school diploma or GED required.
• Excellent communication, problem-solving and organizational skills.
• Detail oriented with strong time management and follow-through skills.
• Ability to multitask and be a team player in a fast-paced environment.
• Ability to lift up to 50 pounds.
• Valid operator’s license.
• Proficiency in Microsoft Office specifically Excel, Word, and Outlook.

Responsibilities

• Greet all customers with a polite, professional demeanor.
• Answer community office telephone calls promptly and professionally; provide the requested information for telephone inquiries.
• Build relationships with residents and respond to all resident needs to identify and resolve issues.
• Maintain all community office files according to company policy, including state and local requirements.
• Inventory, order and verify receipt of office supplies; coordinate maintenance of office equipment.
• Pursue delinquent rents and perform evictions within State and landlord laws and attend court proceedings as required.
• Process rent payments and make collection calls in a timely and efficient manner.
• Initiate and complete debits and credits to resident ledgers as necessary.
• Process Home Sales and Home Rental payments and submit them to the corporate office.

Skills

Customer service

Communication

Problem-solving

Organizational skills

Time management

Team player

Education

High School Diploma or GED

Tools

Excel

Word

Outlook

Job description

Ocean State Job Lot is seeking an Office Assistant for our Cascade community in Spokane, WA to perform administrative duties under a Community Manager. You will greet customers, handle calls, maintain files, manage supplies, and assist with rent processes and evictions as required.

The role requires 1–2 years of administrative experience, strong communication and organizational skills, and proficiency in Microsoft Office (Excel, Word, Outlook). Full-time with competitive benefits is offered.