Resident Services Coordinator — Onsite Resident Experience

Atrium; New York (NY); On-site; USD 55,000 - 62,500; Full time

Benefits offered by this job

Atrium Care Package (healthcare plans, discount programs, paid time off)

Job summary

Atrium is seeking a Resident Services Coordinator to support operations at a residential community in Corona, Queens. The ideal candidate will provide administrative and operational support while ensuring excellent customer service and managing relationships with residents and vendors.

This position requires a Bachelor's degree and strong communication skills, along with proficiency in Microsoft Office. Working onsite, you will assist with various property operations and maintain compliance with regulations.

Qualifications

• Bachelor's degree required.
• Strong verbal and written communication skills.
• Excellent customer service and interpersonal abilities.
• Strong organizational skills and attention to detail.
• Ability to multitask in a fast-paced environment.
• Proficiency in Microsoft Office Suite (Word, Excel, Outlook).

Responsibilities

• Develop and maintain positive relationships with residents, vendors, and suppliers.
• Deliver excellent customer service by responding to resident inquiries and requests in a timely manner.
• Coordinate resident service issues with property staff and outside vendors to ensure resolution.
• Assist with preparing and analyzing monthly financial and operational reports.
• Monitor property expenses and support budget-related tracking.

Skills

Communication skills

Customer service skills

Organizational skills

Detail-oriented

Multitasking ability

Microsoft Office proficiency

Education

Bachelor’s degree

Tools

Yardi

Job description

Atrium is seeking a Resident Services Coordinator to support operations at a residential community in Corona, Queens. The ideal candidate will provide administrative and operational support while ensuring excellent customer service and managing relationships with residents and vendors.

This position requires a Bachelor's degree and strong communication skills, along with proficiency in Microsoft Office. Working onsite, you will assist with various property operations and maintain compliance with regulations.