Resident Concierge & Guest Services Coordinator

Atria Senior Living, Inc.; New York (NY); Presencial; USD 25 000 - 33 000; Tempo integral

Resumo da oferta

Atria Senior Living, Inc. seeks a dedicated Concierge/Receptionist in New York to assist residents and families with daily needs, coordinate services, and answer inquiries. You will help maintain a welcoming lobby and support transportation and event coordination.

This role requires strong customer service, communication, and the ability to work varied shifts. Training and CPR certification may be required by location.

Qualificações

• High school diploma or GED required; or equivalent experience.
• Basic First Aid and CPR certification required where applicable.
• Ability to read and comprehend instructions; write simple correspondence.
• Ability to operate common office equipment and respond to residents' needs.
• Flexibility to work various schedules and shifts.

Responsabilidades

• Serve as point of contact for resident requests and telephone calls.
• Coordinate services for residents and family members (delivery, reservations, transportation).
• Maintain high standards of customer service and assist new residents and families.

Conhecimentos

Customer service

Communication

Time management

Follow instructions

Formação académica

High school diploma or GED

Basic First Aid and CPR certification

Ferramentas

Telephone

Emergency call system

Monitoring board / beeper

Photocopier

Descrição da oferta de emprego

Atria Senior Living, Inc. seeks a dedicated Concierge/Receptionist in New York to assist residents and families with daily needs, coordinate services, and answer inquiries. You will help maintain a welcoming lobby and support transportation and event coordination.

This role requires strong customer service, communication, and the ability to work varied shifts. Training and CPR certification may be required by location.