Resident Services & Community Wellness Coordinator

Related Affordable; New York (NY); On-site; USD 39,000 - 45,000; Full time

Benefits offered by this job

Medical, vision and dental options

401(k) plan

Paid time off

Employee assistance program

Job summary

Related Affordable in Far Rockaway, Queens, NY seeks a Resident Services Coordinator to connect residents with vital services, enhance quality of life, and foster a sense of community within a 365-unit affordable housing community.

The role supports independence, health outcomes, and coordination with property management and external providers. Requires a Bachelor’s degree and 2+ years in social services; strong interpersonal and organizational skills; proficiency with MS Office.

Qualifications

• Bachelor’s degree preferred in Social Work, Psychology, Gerontology, Public Health, or related field.
• At least 2 years in resident/social service programs, preferably in affordable housing.
• Strong knowledge of local community resources and federal/state programs.
• Excellent interpersonal, organizational, and problem-solving skills.
• Proficiency in Microsoft Office and web-based reporting systems.

Responsibilities

• Provide individualized assistance to residents by identifying and connecting them to appropriate services.
• Educate residents and families on community services, eligibility criteria, and application processes.
• Organize and promote activities that encourage resident engagement and a supportive network.
• Act as liaison between residents, property management, and external providers to ensure timely delivery of support.
• Maintain confidential resident files, service logs, and incident reports; prepare quarterly service summaries.

Skills

Interpersonal skills

Organizational skills

Problem-solving

Confidentiality

Education

Bachelor’s degree in Social Work / related field

Tools

Microsoft Office

Job description

Related Affordable in Far Rockaway, Queens, NY seeks a Resident Services Coordinator to connect residents with vital services, enhance quality of life, and foster a sense of community within a 365-unit affordable housing community.

The role supports independence, health outcomes, and coordination with property management and external providers. Requires a Bachelor’s degree and 2+ years in social services; strong interpersonal and organizational skills; proficiency with MS Office.