Resident Services Coordinator — Nonprofit Housing Impact

ACTION-Housing, Inc.; Hill (NH); On-site; USD 40,000 - 52,000; Full time

Job summary

ACTION-Housing, Inc. is Pittsburgh's largest non-profit housing developer dedicated to helping people live more self-sufficient lives. We seek a Service Coordinator to connect residents with health and supportive services to achieve maximum independence in living.

The role includes annual in-home needs assessments, development and execution of case management plans, and monthly follow-ups. You will maintain resident files, collaborate with the property manager, and forge links to social service

Qualifications

• High School Diploma required.
• Bachelor's degree in social work, Gerontology, Psychology or Counseling preferred.
• Two years’ experience in social service delivery with senior citizens and non-elderly disabled.
• Demonstrated working knowledge of supportive services for senior citizens and non-elderly disabled.

Responsibilities

• The Service Coordinator links residents to health and supportive services that will enable the resident to achieve and maintain his/her maximum level of self-sufficiency in independent living.
• Performs an in-home general needs assessment for each resident on an annual basis.
• Develops and implements a general case management plan for each resident based on the needs assessment.
• Follows-up with residents on a monthly basis, or on the needs of the individual.
• Maintains an active file for each resident containing all information on social service needs.
• Works cooperatively with the property manager to address related issues.
• Performs resident services surveys of all tenants annually and develops programs responding to unmet needs.
• Works with the resident council to develop activities and programs beneficial to all residents.
• Establishes links with social service providers/volunteer/support groups.
• Handles all reporting responsibilities required by the HUD contract.

Job description

ACTION-Housing, Inc. is Pittsburgh's largest non-profit housing developer dedicated to helping people live more self-sufficient lives. We seek a Service Coordinator to connect residents with health and supportive services to achieve maximum independence in living.

The role includes annual in-home needs assessments, development and execution of case management plans, and monthly follow-ups. You will maintain resident files, collaborate with the property manager, and forge links to social service