Resident Services Coordinator - Mon-Fri, Paid Medical

Capital Property Solutions; Columbus (OH); On-site; USD 26,000 - 28,000; Full time

Benefits offered by this job

100% paid medical insurance

Career growth opportunities with a强跟

Job summary

Capital Property Solutions (CPS) seeks a Resident Services Coordinator to manage resident requests with professionalism, turning challenges into positive experiences. You’ll handle calls, emails, and portal updates while keeping big-picture aims in view.

You'll thrive in a role that combines strong communication, organization, and problem-solving. CPS offers hourly pay of $19-$20, 100% paid medical insurance, holidays, vacation, and a Monday-Friday schedule with opportunities for growth and

Qualifications

• High school diploma or equivalent; customer service experience is a plus.
• Professional, clear, friendly communication style in writing and over the phone.
• Calm, solution-focused when de-escalating customer challenges.
• Tech-savvy with Microsoft Office (Word, Excel, Outlook).
• Detail-oriented with ability to manage multiple tasks.

Responsibilities

• Be the first line of communication for residents via phone, email, and requests.
• Handle day-to-day processes like mailers, document tracking, portal updates, and key fob management.
• Support property managers by processing forms, maintaining rosters, and distributing communications.
• Enter, track, and update resident data to ensure accuracy.
• Assist with annual meeting prep and manage application paperwork.

Skills

Customer service

Communication

Problem-solving

Attention to detail

Teamwork

Education

High school diploma or equivalent

Tools

Microsoft Word

Microsoft Excel

Microsoft Outlook

Microsoft Office

Job description

Capital Property Solutions (CPS) seeks a Resident Services Coordinator to manage resident requests with professionalism, turning challenges into positive experiences. You’ll handle calls, emails, and portal updates while keeping big-picture aims in view.

You'll thrive in a role that combines strong communication, organization, and problem-solving. CPS offers hourly pay of $19-$20, 100% paid medical insurance, holidays, vacation, and a Monday-Friday schedule with opportunities for growth and