Resident Services Coordinator

Envolve; San Marcos (TX); On-site; USD 48,000 - 52,000; Full time

Benefits offered by this job

Competitive salaries and bonuses

Medical

Vision

401(k) plan with employer match

Short term disability

Long term disability

Life/AD&D

Paid Time Off

11 paid holidays

Employee Assistance Program

Training and Development

Job summary

LEDIC Realty Management / Envolve is seeking a dedicated Resident Services Coordinator for the La Vista location in Central Texas. The ideal candidate is fluent in sign language and will manage diverse resident services, including job assistance and community outreach.

Responsibilities include coordination of educational programs, providing resources to residents, and fostering relationships with local agencies. A competitive pay range of $24.00 - $25.00 per hour, along with benefits like medical, vision, and a 401(k) plan, is offered for this full-time position.

Qualifications

• Ability to coordinate a variety of resident services.
• Experience in community outreach and resource directory development.
• Strong interpersonal skills with residents and agencies.

Responsibilities

• Provides general service management for residents.
• Assists residents with job search and resume development.
• Coordinates wellness and educational events.

Skills

Fluent in sign language

Job description

Envolve Client Services Group owns and professionally manages apartment communities located in select markets throughout the southeastern United States. We are a company whose success is measured by our residents' satisfaction in making their apartment homes and community a great place to be.

Envolve Client Services Group offers a wide variety of opportunities from residential apartment management, leasing, maintenance and more. We, the Envolve Client Services Group team are recruiting friendly self‑motivated individuals with positive attitudes and a drive to succeed, to join our growing company. We are searching for a Resident Services Coordinator to work at our La Vista location in Central Texas that is fluent in sign language.

Essential Duties and Responsibilities

• Provides general service management which includes intake, education (services available and application procedures) and referral of residents to service providers in the general community. These social services may include meals‑on‑wheels; transportation, home health aides, homemakers, financial assistance, counseling, preventative health screening, and other needed services.
• Work with project‑based residents to find employment, job training and economic development opportunities.
• Search and inform residents of job fairs, search job openings, seek out job advancement information and opportunities for residents and assist them with the development of resumes.
• Coordinate educational opportunities for residents regarding health care, agency support, life skills, safety, credit, etc.
• Partner with local agencies to sponsor wellness and educational events based on findings in daily research that will benefit the residents. Maintain a good working relationship with area agencies to assure their assistance.
• Develop a Resource Directory of state and/or local service providers that residents can contact for assistance (e.g. services to families, children, individuals who are elderly, persons with disabilities, emergency assistance). In many cases, state and local governments can also provide a listing of the non‑profit agencies with which they contract for services.
• Assist residents with economic development as well as opening and establishing bank accounts.
• Work with non‑profit organizations to provide services and activities for residents.
• Serves as a liaison to community agencies, networks with community providers and seeks out new services available to residents. Inform residents about available services and benefits and how to apply for them.
• Assist office staff with administrative duties including, but not limited to, filing, answering phones and data entry.
• Greet and assist all prospective residents.
• Help create and maintain at all times a company direction designed to develop loyalty, team spirit and unity of all Envolve Client Services Group personnel.
• Maintain accurate receiving and recording of any resident requests.
• Assist residents in inspection of their new apartment home.
• Assist Manager in implementation of resident renewal and retention programs.
• Any other job duties as assigned.

Qualifications

• Fluent in sign language

Pay Range

$24.00 - $25.00

Benefits

• Competitive salaries and bonuses
• Medical
• Vision
• 401(k) plan with employer match
• Short term disability
• Long term disability
• Life/AD&D
• Paid Time Off
• 11 paid holidays
• Employee Assistance Program
• Training and Development

EOE Minorities/Female/Disabled/Veterans

Background Screening and Drug Test Required.

Equal Opportunity Employer / Protected Veterans / Individuals with Disabilities. This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.