Resident Services Coordinator

Envolve; Denver (CO); On-site; USD 37,195 - 41,328; Full time

Benefits offered by this job

Competitive salaries and bonuses

Medical

Dental

Vision

401(k) plan with employer match

Paid Time Off

Career advancement opportunities

Job summary

Envolve is seeking a Resident Services Coordinator in Denver, CO to manage and coordinate resident services. This role involves connecting residents to community resources, helping with job training, and providing educational opportunities.

The ideal candidate will possess strong organizational and communication skills and be dedicated to improving residents' lives through partnership with local agencies. Competitive pay and comprehensive benefits are offered.

Qualifications

• Proficiency in managing service requests and community resources.
• Strong communication and interpersonal skills.
• Ability to work with diverse populations and community agencies.

Responsibilities

• Manage and coordinate intake and education services for residents.
• Inform residents about job opportunities and training.
• Partner with local agencies for wellness and educational events.
• Assist with administrative duties and resident inspections.

Skills

General service management

Communication skills

Community networking

Organizational skills

Resume development

Event coordination

Job description

Ross - A Division of Envolve professionally manages apartment communities located in markets throughout the United States. We are a company whose success is measured by our residents' satisfaction in making their apartment homes and community a great place to be.

Ross - A Division of Envolve offers a wide variety of opportunities from residential apartment management, leasing, maintenance and more. We are recruiting friendly self-motivated individuals with positive attitudes and a drive to succeed, to join our growing company. We are currently searching for a Resident Services Coordinator to work at the Redi Properties located in Denver, CO.

Essential Duties and Responsibilities

• Provides general service management which includes intake, education (services available and application procedures) and referral of residents to service providers in the general community. These social services may include meals-on-wheels; transportation, home health aides, homemakers, financial assistance, counseling, preventative health screening, and other needed services.
• Work with project-based residents to find employment, job training and economic development6 opportunities.
• Search and inform residents of job fairs, search job openings, seek out job advancement information and opportunities for residents and assist them with the development of resumes.
• Coordinate educational opportunities for residents regarding health care, agency support, life skills, safety, credit, etc.
• Partner with local agencies to sponsor wellness and educational events based on findings in daily research that will benefit the residents. Maintain a good working relationship with area agencies to assure their assistance.
• Develops a Resource Directory of state and/or local service providers that residents can contact for assistance (e.g. services to families, children, individuals who are elderly, persons with disabilities, emergency assistance). In many cases, state and local governments can also provide a listing of the non-profit agencies with which they contract for services.
• Assist residents with economic development as well as opening ad establishing bank accounts.
• Work with non-profit organizations to provide services and activities for residents.
• Serves as a liaison to community agencies, networks with community providers and seeks out new services available to residents. Inform residents about available services and benefits and how to apply for them.
• Assist office staff with administrative duties including, but not limited to filing, answering phones and data entry.
• Greet and assist all prospective residents.
• Help create and maintain at all times a company direction designed to develop loyalty, team spirit and unity of all Envolve Client Services Group personnel.
• Maintain accurate receiving and recording of any resident requests.
• Assist residents in inspection of their new apartment home.
• Assist Manager in implementation of resident renewal and retention programs.
• Any other job duties as assigned.

Pay Range: $27- $30 Per Hour

Benefits

• Competitive salaries and bonuses
• Medical
• Dental
• Vision
• 401(k) plan with employer match
• Short term disability
• Long term disability
• Life/AD&D
• Paid Time Off
• 11 paid holidays
• Employee Assistance Program
• Career advancement opportunities
• Training and Development

EOE Minorities/Female/Disabled/Veterans

Background Screening and Drug Test Required.