Assisted Living Resident Services Coordinator

Mosaicms; Moreno Valley, Northern (CA, KY); Hybrid; USD 50,000 - 72,000; Full time

Benefits offered by this job

Health Insurance

Dental Insurance

Vision Insurance

Disability Insurance

Employee Assistance Program

401(k)

Life Insurance

Paid Time Off

Job summary

Mosaicms is seeking a Resident Services Coordinator in Moreno Valley, CA to oversee frontline staff and ensure high-quality resident care. You will supervise caregivers and medication technicians, lead trainings, and coordinate in-services while maintaining compliance with state regulations.

The role emphasizes strong organizational and communication skills, with supervision of staff in a fast-paced, care-focused environment. A high school diploma and relevant experience are required.

Qualifications

• Requires experience supervising frontline staff.
• Strong organizational, problem-solving, and time-management skills.
• Excellent verbal and written communication skills.
• Experience in assisted living or long-term care preferred.
• Experience in medication management.
• Experience conducting staff training and coaching.

Responsibilities

• Staff supervision & training.
• Coordinate and track two in-services per month and maintain ongoing competency validations.
• Lead daily staff huddles and communicate updates effectively.
• Conduct new employee orientation and ensure completion of pre-service training requirements.
• Monitor staff compliance with uniform policies and promote professional standards.
• Ensure consistent performance feedback and coaching are provided to Caregivers and Med Techs.
• Maintain an annual in-service training calendar and track competency completions.
• Resident Care & Service Coordination.

Skills

Staff supervision

Time management

Organizational skills

Verbal communication

Written communication

Problem solving

Calm under pressure

Mentoring

Staff training

Medication management

Education

High school diploma or equivalent

Job description

Resident Services Coordinator

We are committed to fostering a supportive, collaborative community where team members bring professionalism, compassion, and integrity to every interaction.

Key Responsibilities

• Staff Supervision & Training
• Supervise Caregivers and Medication Technicians, ensuring quality care and adherence to policies.
• Complete Caregivers skills checklists within 30 days of hire and conduct quarterly observations.
• Lead daily staff huddles and communicate updates effectively.
• Conduct new employee orientation and ensure completion of pre-service training requirements.
• Coordinate and track two in-services per month and maintain ongoing competency validations.
• Monitor staff compliance with uniform policies and promote professional standards.
• Ensure consistent performance feedback and coaching are provided to Caregivers and Med Techs.”
• Maintain an annual in-service training calendar and track competency completions.
• Resident Care & Service Coordination

Qualifications & Skills

• High school diploma or equivalent.
• Demonstrated ability to supervise and mentor frontline staff.
• Strong organizational, problem-solving, and time-management skills.
• Excellent verbal and written communication skills.
• Ability to remain calm and professional in fast-paced, high‑pressured environments.
• 2+ years of experience in assisted living, memory care, or long-term care preferred.
• Experience in medication management and familiarity with state regulations.
• Prior experience conducting staff training and coaching.

Benefits

• Health Insurance
• Dental Insurance
• Vision Insurance
• Disability Insurance
• Employee Assistance Program
• 401(k)
• Life Insurance
• Paid Time Off