Resident Services Concierge

The Goodman Group, LLC; Missoula (MT); On-site; USD 38,000 - 42,000; Full time

Job summary

The Goodman Group, LLC is hiring a front desk/administrative assistant in Missoula, MT. The role focuses on greeting visitors, residents, and vendors with a courteous approach, and providing exemplary customer service while handling routine administrative duties.

Responsibilities include answering phones, directing inquiries, maintaining rosters, processing admissions paperwork, and ensuring privacy and security of information.

Qualifications

• High school diploma or GED required.
• Prefer at least 1 year of clerical experience.
• Proficiency with MS Word/Excel and email systems.

Responsibilities

• Greet visitors, residents, and vendors in a courteous and professional manner and direct to appropriate locations.
• Answer calls, determine nature of inquiry, and route to correct person or department.
• Maintain and update staff and resident rosters, and ensure HIPAA privacy compliance.
• Handle admissions paperwork processing and secure information as required.
• Perform general office tasks: word processing, filing, mail, and basic deposits.

Skills

Customer service

Communication

Microsoft Office

Discretion & confidentiality

Phone etiquette

Education

High school diploma or GED

1 year clerical experience

Tools

MS Word

Excel

Email

Job description

The Goodman Group, LLC is hiring a front desk/administrative assistant in Missoula, MT. The role focuses on greeting visitors, residents, and vendors with a courteous approach, and providing exemplary customer service while handling routine administrative duties.

Responsibilities include answering phones, directing inquiries, maintaining rosters, processing admissions paperwork, and ensuring privacy and security of information.