Resident Experience Concierge

Comstock Companies; Great Falls Crossing (VA); On-site; USD 35,000 - 50,000; Full time

Benefits offered by this job

Competitive Salary with Bonus Potential

Medical, Dental, Vision insurance

401K Match

Employee Perks (Housing Discount, Free Parking)

Job summary

A leading property management firm in Great Falls Crossing is seeking a dedicated concierge to deliver exceptional customer service. The role involves greeting guests, managing inquiries, and ensuring a tidy reception area. Ideal candidates should have a strong customer service background and previous experience in a similar position. Benefits include a competitive salary, generous benefits package, and opportunities for career advancement.

Qualifications

• 1 year of concierge or high-end customer service experience preferred.
• Must be able to work weekends and holidays as required.
• Strong sense of urgency and ability to multitask.

Responsibilities

• Provide Class 'A' customer service to tenants and guests.
• Ensure reception area is presentable and tidy.
• Respond to tenant questions and complaints in a timely manner.

Skills

Customer service

Problem-solving skills

Communication skills

Attention to detail

Self-motivated

Education

High School Diploma or equivalent (GED)

Tools

Microsoft Office (Outlook, Word, Excel)

Job description

A leading property management firm in Great Falls Crossing is seeking a dedicated concierge to deliver exceptional customer service. The role involves greeting guests, managing inquiries, and ensuring a tidy reception area. Ideal candidates should have a strong customer service background and previous experience in a similar position. Benefits include a competitive salary, generous benefits package, and opportunities for career advancement.