Front Desk & Resident Care Concierge

The Goodman Group, LLC; Flagstaff (AZ); On-site; USD 32,000 - 42,000; Full time

Job summary

The Goodman Group, LLC is seeking an frontend guest services/administrative assistant to greet visitors, residents and vendors. The person will manage phone calls, assist with admissions paperwork, and maintain staff files while following HIPAA privacy rules.

This role requires strong Microsoft Office skills, professional communication, and the ability to work with a diverse community. Scheduling is part of daily duties and a college or secretarial program background is preferred.

Qualifications

• Must meet all applicable state and federal requirements for this position.
• A high school diploma or GED.
• Experience with MS Word/Excel, e-mail and other computer skills.

Responsibilities

• Greet visitors, residents, and vendors in a courteous and professional manner; direct to appropriate location.
• Answer incoming telephone calls; determine nature of call and direct to the correct person or department.
• Maintain an accurate master file of staff, emergency contacts, and key personnel.
• Maintain and update the resident roster while complying with HIPAA privacy regulations.
• Assist with processing and organization of admissions paperwork.

Skills

Customer service

Communication skills

Microsoft Office

Phone handling

Education

High school diploma or GED

Secretarial program

Tools

MS Word/Excel

Job description

The Goodman Group, LLC is seeking an frontend guest services/administrative assistant to greet visitors, residents and vendors. The person will manage phone calls, assist with admissions paperwork, and maintain staff files while following HIPAA privacy rules.

This role requires strong Microsoft Office skills, professional communication, and the ability to work with a diverse community. Scheduling is part of daily duties and a college or secretarial program background is preferred.