Part-Time Resident Services Coordinator & Community Liaison

Related Affordable; Saint Charles (MO); On-site; USD 33,000 - 34,000; Part time

Benefits offered by this job

Paid time off 19+ days

Medical, vision, dental options

Life insurance

Employee Assistance Program

401(k) and retirement plans

Job summary

Related Affordable is seeking a Part-Time Resident Service Coordinator to enhance residents' quality of life by connecting them to essential services and fostering a supportive community within one of our largest affordable housing communities.

The role supports independence, health outcomes, and a resident-centered environment; strong collaboration with property management and external providers is key.

Qualifications

• Bachelor’s degree in Social Work, Psychology, Gerontology, Public Health, or related field preferred.
• At least 2 years of experience in resident/social service programs (preferably in affordable housing).
• Strong knowledge of local community resources and federal/state programs.
• Excellent interpersonal, organizational, and problem-solving skills.
• Proficiency in Microsoft Office and web-based reporting systems.
• Demonstrated ability to maintain confidentiality and navigate sensitive issues professionally.
• A strong passion for social action, delivery of quality services and the preservation of affordable housing.

Responsibilities

• Provide individualized assistance to residents by identifying and connecting them to appropriate services.
• Educate residents and their families on community services, eligibility criteria, and application processes, emphasizing wellness, lease compliance, and tenant rights.
• Organize and promote activities that encourage resident engagement, social interaction, and a supportive network among neighbors.
• Act as a liaison between residents, property management, and external service providers to ensure timely and effective delivery of support.
• Maintain accurate and confidential resident files, service logs, and incident reports; prepare quarterly service summaries and performance outcomes.
• Advocate for residents by facilitating access to needed resources, negotiating with service providers, and addressing barriers to service delivery.
• Collaborate with property management to plan and distribute monthly events calendars. Develop volunteer programs to enhance service delivery and resident involvement.

Skills

Interpersonal skills

Organizational skills

Problem-solving

Attention to detail

Empathy

Education

Bachelor's degree in Social Work or related field

Tools

Microsoft Office

Web-based reporting systems

Job description

Related Affordable is seeking a Part-Time Resident Service Coordinator to enhance residents' quality of life by connecting them to essential services and fostering a supportive community within one of our largest affordable housing communities.

The role supports independence, health outcomes, and a resident-centered environment; strong collaboration with property management and external providers is key.